Contact Center Solutions Featured Article

Centive Enhances On-Demand Sales Compensation Solution

December 17, 2007

On-demand sales performance management provider Centive today announced the Winter 2008 release of Compel, the company's on-demand sales compensation and sales performance management solution. Central to the release are Compel’s interactive dashboard analytics, which graphically present multidimensional, interactive earnings and performance data to help sales representatives and their managers better monitor and measure individual and team performance. The Winter 2008 release of Compel also features enhanced reporting, enhanced document distribution and acceptance workflow, personal multicurrency management and deeper API-level integration with Salesforce.com (News - Alert).

“A key challenge for sales managers and sales representatives is getting timely access to sales performance information so they can better measure and manage their sales teams or their own individual activities,” said Denis Pombriant, managing principle at Beagle Research Group. “Compel has always offered great visibility into earnings and performance data. With the Winter 2008 release, they have now raised the bar by providing interactive graphs that help the user quickly interpret trends and explore the relationship between sales performance and commission earnings across various dimensions such as product, territory and time.”

In addition to Compel’s dashboard analytics, new feature enhancements included in the Winter 2008 release include:

--Personal multicurrency management. Enables local currency views for all sales reps and managers while providing corporate reporting in any relevant currency.

--Enhanced reporting capability. Offers dynamic reporting to analyze revenue and commission spend across any transaction or dimension attribute, such as customer, product, territory and region.

--Commission cost analysis tool. A sales cost analysis tool that details the credit distribution and exact commission cost of every sales event, including commissions paid across all plans at all levels of the organization.

--Enhanced crediting. Compel builds on existing functionality to provide crediting on combinations of dimensions, such as territory and product.

“With the Winter 2008 release of Compel, Centive has provided additional tools to help companies better measure and manage sales performance,” said Michael Torto, president and CEO, Centive. “From modeling and commission expense forecasting to cost of sales analysis to sales performance analytics, only Compel provides the strategic tools sales and finance executives need to achieve and exceed sales, revenue and profitability goals.”

For more information about Centive, visit
www.centive.com.
 
---------

Don’t forget to check out TMCnet’s
White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Today’s featured White Paper (News - Alert) is titled
VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.

Article comments powered by Disqus

Related Contact Center Solutions Articles

When it comes to Contact Center Agents 'Mind the Gap'

As content curator and contributor to the Contact Center Solutions Community, part of my function is to review information and insights from around the Web and illuminate them to our readers. In this regard, I would like to recommend an insightful posting from IT-Online titled, "How to differentiate customer experience." [ Read More ]
10/30/2014

Survey: Deloitte Optimistic for Increased US Holiday Spending

Professional services firm Deloitte, which completes financial advisory surveys, has released the annual holiday shopping survey for nearly three decades. This year's survey, the 29th annual, shows that U.S. shoppers are optimistic entering the season for giving, which also happens to be the season for shopping. [ Read More ]
10/30/2014

Dialing for Votes

Depending on how you feel about such things, next-generation predictive dialers have become an integral, dare I say "must have" capability for political campaigns. Indeed, with the U.S. elections only days away, anyone living here not only is more than aware from watching TV that the "get out the vote" efforts are already in full swing as the airwaves are saturated with ads, but this has become that time of year when caller ID and answering systems are a godsend. [ Read More ]
10/30/2014

Survey: Mobile Experience Trumps Brand Loyalty Among Gen Y, Millennials

Retailers be warned - brand loyalty counts for less and less among younger consumers, who are likely to head to competitors if their mobile experience isn't what they think it should be. [ Read More ]
10/30/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!