Contact Center Solutions Featured Article

Centive Enhances On-Demand Sales Compensation Solution

December 17, 2007

On-demand sales performance management provider Centive today announced the Winter 2008 release of Compel, the company's on-demand sales compensation and sales performance management solution. Central to the release are Compel’s interactive dashboard analytics, which graphically present multidimensional, interactive earnings and performance data to help sales representatives and their managers better monitor and measure individual and team performance. The Winter 2008 release of Compel also features enhanced reporting, enhanced document distribution and acceptance workflow, personal multicurrency management and deeper API-level integration with Salesforce.com (News - Alert).

“A key challenge for sales managers and sales representatives is getting timely access to sales performance information so they can better measure and manage their sales teams or their own individual activities,” said Denis Pombriant, managing principle at Beagle Research Group. “Compel has always offered great visibility into earnings and performance data. With the Winter 2008 release, they have now raised the bar by providing interactive graphs that help the user quickly interpret trends and explore the relationship between sales performance and commission earnings across various dimensions such as product, territory and time.”

In addition to Compel’s dashboard analytics, new feature enhancements included in the Winter 2008 release include:

--Personal multicurrency management. Enables local currency views for all sales reps and managers while providing corporate reporting in any relevant currency.

--Enhanced reporting capability. Offers dynamic reporting to analyze revenue and commission spend across any transaction or dimension attribute, such as customer, product, territory and region.

--Commission cost analysis tool. A sales cost analysis tool that details the credit distribution and exact commission cost of every sales event, including commissions paid across all plans at all levels of the organization.

--Enhanced crediting. Compel builds on existing functionality to provide crediting on combinations of dimensions, such as territory and product.

“With the Winter 2008 release of Compel, Centive has provided additional tools to help companies better measure and manage sales performance,” said Michael Torto, president and CEO, Centive. “From modeling and commission expense forecasting to cost of sales analysis to sales performance analytics, only Compel provides the strategic tools sales and finance executives need to achieve and exceed sales, revenue and profitability goals.”

For more information about Centive, visit
www.centive.com.
 
---------

Don’t forget to check out TMCnet’s
White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Today’s featured White Paper (News - Alert) is titled
VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.

Article comments powered by Disqus

Related Contact Center Solutions Articles

Case Study: A Web-based Forecasting Solution for Sizeable Contact Centers

Technological advances over the past decade have led to an explosion of data. Companies across all industries are working hard to learn how to harness this data to improve their business operations and run more efficiently. This is the same story for the contact center solutions community - using data effectively can help with workload management and staffing optimization. The case study below demonstrates how two companies, Fourworkx and Shinetech Software, worked together to move workforce man… [ Read More ]
10/24/2014

Westpac Relies on Teradata Insights to Enhance Customer Experience

Australian bank Westpac selects Teradata solutions to get better insights for improving customer experience. [ Read More ]
10/24/2014

No Missing Links with Interactive Intelligence Lync Integration

There can be little denying that the Holy Grail for enhancing customer experiences is to absolutely ensure that the right people have the right tools at the right time to efficiently and effectively respond to customers in real-time. This is the reason so much attention and investment by vendors and their customers alike is being placed on omni-channel capabilities. [ Read More ]
10/24/2014

FCC Issues Report on April 911 Outage

911 service are one of those things that people expect to be there when they need it. An outage in April of this year knocked out 911 service to 11 million people, and the Federal Communications Commission has released a damning report, according to Threatpost. [ Read More ]
10/23/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!