Contact Center Solutions Featured Article

Centive Enhances On-Demand Sales Compensation Solution

December 17, 2007

On-demand sales performance management provider Centive today announced the Winter 2008 release of Compel, the company's on-demand sales compensation and sales performance management solution. Central to the release are Compel’s interactive dashboard analytics, which graphically present multidimensional, interactive earnings and performance data to help sales representatives and their managers better monitor and measure individual and team performance. The Winter 2008 release of Compel also features enhanced reporting, enhanced document distribution and acceptance workflow, personal multicurrency management and deeper API-level integration with Salesforce.com (News - Alert).

“A key challenge for sales managers and sales representatives is getting timely access to sales performance information so they can better measure and manage their sales teams or their own individual activities,” said Denis Pombriant, managing principle at Beagle Research Group. “Compel has always offered great visibility into earnings and performance data. With the Winter 2008 release, they have now raised the bar by providing interactive graphs that help the user quickly interpret trends and explore the relationship between sales performance and commission earnings across various dimensions such as product, territory and time.”

In addition to Compel’s dashboard analytics, new feature enhancements included in the Winter 2008 release include:

--Personal multicurrency management. Enables local currency views for all sales reps and managers while providing corporate reporting in any relevant currency.

--Enhanced reporting capability. Offers dynamic reporting to analyze revenue and commission spend across any transaction or dimension attribute, such as customer, product, territory and region.

--Commission cost analysis tool. A sales cost analysis tool that details the credit distribution and exact commission cost of every sales event, including commissions paid across all plans at all levels of the organization.

--Enhanced crediting. Compel builds on existing functionality to provide crediting on combinations of dimensions, such as territory and product.

“With the Winter 2008 release of Compel, Centive has provided additional tools to help companies better measure and manage sales performance,” said Michael Torto, president and CEO, Centive. “From modeling and commission expense forecasting to cost of sales analysis to sales performance analytics, only Compel provides the strategic tools sales and finance executives need to achieve and exceed sales, revenue and profitability goals.”

For more information about Centive, visit
www.centive.com.
 
---------

Don’t forget to check out TMCnet’s
White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users.

Today’s featured White Paper (News - Alert) is titled
VoIP Doesn’t Require Any Phone Equipment Investment, brought to you by Accessline.

Article comments powered by Disqus

Related Contact Center Solutions Articles

CorvisaCloud: Listen to your Customers, Address Needs

A CorvisaCloud second annual customer service survey reported an improvement in customer service since 2013; while that is indeed good news, the bad news is that even though businesses profess that 'the customer is king', they don't seem to be doing enough to really wow them. [ Read More ]
10/01/2014

Sound Telecom Points out the Benefits of Multilingual Answering Service

One of the consequences of globalization is the homogenization of the world, which is responsible for companies delivering the same service in locations as diverse as South Africa and New Zealand. Another is accessibility to talent, so companies in Silicon Valley can hire engineers and computer scientists from India and elsewhere. This has resulted in the influx of foreigners in the vast majority of metropolitan cities around the world giving rise to multilingual communities. [ Read More ]
09/29/2014

Contact Center Solutions Week in Review: Capgemini on Shopper Journeys and Role of Social Media

A good way to characterize this week in the Contact Center Solutions Community is that there was a lot of sage advice to be gleaned. We also saw a projection as to how significant the cloud would be on contact center transformations and the fact that even Apple had its contact center a bit over-whelmed thanks to demand for the new iPhone 6s. [ Read More ]
09/27/2014

Contact Solutions Presents My:Time Customer Service Portal

Customers are not only demanding from their businesses that their brands offer multi-channel customer support experiences, they are also demanding that those experiences be fluid, and any deviation, anything the breaks up that user experience into unwanted pieces, can tarnish brands in their customers' minds. [ Read More ]
09/26/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!