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Midmarket CRM Vendor Epicor to Present at UBS

November 12, 2007

Epicor Software, which sells CRM products for the midmarket and divisions of the Global 1000, has announced that Michael Piraino, executive vice president and CFO for Epicor, will be presenting at the UBS Global Technology & Services Conference Wednesday, November 14, at 10:15 a.m. Eastern/7:15 a.m. Pacific at the Grand Hyatt New York Hotel in New York City.


Investors may listen to a live audio Web cast at www.ibb.ubs.com.

Epicor was named one of FORTUNE magazine’s 100 Fastest-Growing Companies in 2006. It sells enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional services automation (PSA) products. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing products in over 30 languages.

Last month Epicor announced the availability of Epicor iScala Collect, a pre-integrated inventory control and management offering, including barcode capabilities for the Epicor iScala enterprise resource planning (ERP) suite.

Company officials say it provides "a more accurate view of inventory and its movement," and "removes the risk of data entry error, speeds up data capture and enables difficult and time-consuming processes around paper-based warehouse products."

The capabilities of iScala Collect "go beyond basic data collection and entry," company officials say: "IScala Collect has expanded capabilities in zone and task directed activity, as well as license plate support and other order fulfilling and inventory management operations." The product can operate even when disconnected from the ERP system, which means that the warehouse stays up and running.

In September survey results, published by industry analyst firm Aberdeen Group, identified Epicor Software's products as delivering lowest total per user cost of software, service and maintenance for mid-size companies.

Based on total per user cost for software, services and maintenance, Epicor products cost 26 percent less than the overall industry average according to Aberdeen’s “Total Cost of ERP Ownership in Mid-Size Companies” survey results by vendor -- and over 50 percent less than competing products.

The report also showed Epicor overall per user cost of software and services is nearly 14 percent less than the average spent by mid-sized companies, and Epicor customers spend nearly 50 percent less on software implementation services. When compared to mid-size companies implementing SAP or Oracle, the report says, Epicor customers implemented more software and more features at an average of 4 to 6 times less cost respectively.

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David Sims is a contributing editor for ContactCenterSolutions. To see more of his articles, please visit his columnist page.



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