Contact Center Solutions Featured Article

Nuance To Add its Expertise in Speech Recognition to Open Handset Alliance

November 07, 2007

Nuance (News - Alert) Communications, a provider of speech solutions, announced this week that it has joined the Open Handset Alliance.

The Open Handset Alliance is a group of more than 30 technology and mobile companies, which have come together to solve mobile platform fragmentation and escalating software development costs. The alliance will work on developing applications on the Android platform. Members of the alliance include HTC (News - Alert), Motorola, T-Mobile and Sprint-Nextel, Qualcomm, and others.

Steve Chambers, president of mobile and consumer services division at Nuance, commented that his company’s participation in the Open Handset Alliance (News - Alert) will help Nuance to capitalize on the intense interest carriers and device manufacturers have shown for mobile speech technologies and services.

“Working with the Alliance will introduce speech applications to a global developer community and open new markets for our mobile business. We believe our collective efforts can unleash the true potential of the mobile phone and create opportunities for Nuance to accelerate the adoption of mobile speech,” said Chambers in a press release.

Chambers added that Nuance's contribution to Android, an open and free mobile platform, will help developers to build mobile applications with basic voice command functionality in US English.

The company will be offering a complete portfolio of language models, services, applications and advanced technology programs, including: Next-Generation Mobile Speech Technologies and Tools. Chambers added that developers will have the opportunity to build on the basic speech foundation within Android by upgrading to state-of-the-art speech engines and components, language packs, and tools based on Nuance's speech technology.

“Nuance offers developers the professional services needed to develop, optimize, and deploy robust mobile speech applications built on top of the Android platform,” added Chambers.

--------

Anshu Shrivastava is a contributing editor for TMCnet. To see more of her articles, please visit her columnist page.

Article comments powered by Disqus

Related Contact Center Solutions Articles

Interactive Intelligence Q1 2015 Financial Results; Cloudier Skies is a Good Thing

As has been the case for the last several quarters, customer interaction solutions provider Indianapolis-based Interactive Intelligence Group continues to see the cloud as the silver lining for its continued growth. It is a belief amplified in the financial results it reported for Q1 2015. [ Read More ]
05/05/2015

China's Contact Center as a Service Market Jumps 10 Percent in Six Months

Anytime the Chinese market is considered in a particular industry the numbers blow everyone else out of the water, and with close to 1.5 billion people, that is to be expected. And while the country is still developing, it is rapidly catching up to first world markets by implementing the latest information and communications technologies (ICT) solutions. The new report from IDC about the Chinese contact center as a service (CCaaS) market highlights this fact. According to its latest survey, whic… [ Read More ]
05/05/2015

Thomas Cook Moves Workforce Management to the Cloud with NICE WFM Solution

Leisure travel group operator Thomas Cook has completed a significant migration to the cloud. The company has moved its on-premise NICE Workforce Management (WFM) solution to the cloud in the hopes of becoming more competitive and responsive to customers while also reducing ownership costs. [ Read More ]
04/27/2015

Interactive Intelligence Launches PureCloud Services in Australia and New Zealand

The rolling thunder of Interactive Intelligence enhancement and globalization of its PureCloud Amazon Web Services (AWS)-based, multitenant enterprise-grade collaboration, communications and customer engagement software and cloud services solutions continues to pick up speed. [ Read More ]
04/27/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!