Orange Business Services, a global integrator of communications solutions for multinational corporations, has been awarded—for the third consecutive year—three significant ISO certification renewals for its worldwide management systems, covering the merit of its services, security and quality assurance for enterprise customers.
Orange Business Services environmental management system has been recognized for the first time. This new certification supports one of the key priorities in our Conquests 2015 five-year strategy: making sure Orange is a caring and socially responsible employer.
The new or extended ISO Management Systems certifications awarded to Orange are mentioned below:
ISO 27001 – Security Management renewals for Major Service Centers in Egypt, and India and IT Services Operations in Rennes, France. Extensions have been granted to the Global Network Management Center in New Delhi.
ISO 20000 – Services Management extended to the Business Together telephony service. Renewals have been granted for existing services, Major Service Centers in France, Egypt and India, and to Switzerland.
ISO 9001 – Quality Management renewals for Major Service Centers in France, Egypt and India and to Switzerland.
ISO 14001 – Environmental Management is granted for the first time this year for the Orange Business Services site in Rennes, France.
“These certifications assure our enterprise customers that our managed services hold the highest marks in excellence,” said Vivek Badrinath, CEO, Orange Business Services, in a press release. “ISO certification translates into enhanced customer service, reliable security, uninterrupted network service, and demonstrable sustainability results.”
The ISO 14001 standard underscores Orange Business Services’ aggressive corporate social responsibility program that pushes sustainable telecom offerings within the organization and out toward its enterprise customers. The standard defines how organizations manage the impact of their activity on the environment, with the goal of improving long-term environmental performance by reducing pollution and preserving resources.
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Rahul Arora is a ContactCenterSolutions contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.
Edited by Janice McDuffee