Contact Center Solutions Featured Article

Movilnet CA Deploys Comverse's Real-Time Billing Solution

October 03, 2007

Comverse, a supplier of software and systems enabling network-based multimedia enhanced communication and billing services, has announced that Telecommunicaciones Movilnet CA, a mobile operator in Venezuela, will expand its use of Comverse Billing Solution with the deployment of Comverse’s Real-Time Billing Solution (RTBS) and leveraging its real-time marketing capabilities.


Movilnet plans to manage its prepaid and postpaid subscribers across both its GSM and CDMA networks with Comverse billing solutions. Movilnet will also deploy the Comverse Mobile Internet Gateway to offer subscribers an enriched mobile browsing experience. Movilnet, owned by CANTV, provides nationwide service and currently offers the broadest 3G coverage in Venezuela.

"In anticipation of the upcoming rollout of our GSM network, we needed a reliable and robust solution for our prepaid customers," said Ernesto Ramos Henningsen, Operations and Systems VP of Movilnet, in a Wednesday statement.

"We have been particularly pleased with our relationship with Comverse and the billing capabilities they have delivered. Therefore, upon evaluating the powerful real-time marketing capabilities of RTBS and the enhanced browsing functionality provided by the mobile Internet gateway, Comverse was clearly the best choice. We anticipate these solutions will have a positive impact on the revenue generation capabilities of our value-added services and airtime."

The Real-Time Billing Solution from Converse provides real-time rating and charging for voice, content and other value-added services in over 50 countries worldwide. The solution serves as a strategic marketing engine for mobile operators by offering advanced personalization capabilities.

The solution also offers a la carte service plan customization so that operators are able to increase revenues, profitability and long-term loyalty from subscribers. The solution is also positioned as bringing new flexibility to the billing environment with its extensible architecture facilitating faster time-to-market.

The Comverse Mobile Internet Gateway is positioned as a best-of-class, mobile Internet browsing solution already supporting hundreds of millions of subscribers throughout the world.

The solution’s cost-effective, high capacity data infrastructure platform enables gateway operators to monetize the mobile Internet and manage the ever-growing mobile data traffic activity in a centralized manner. It also enables operators to maintain their position in the content value chain by providing benefits both to subscribers and content providers.

"There has been much activity lately in the Venezuelan telecom industry and Comverse is pleased to have a growing presence here," said Ramesh Barasia, President of Comverse Americas, in Wednesday’s statement.

"We are pleased to extend our relationship with Movilnet, the country's largest mobile operator, and cover all their subscribers with comprehensive and flexible billing solutions and an enriched mobile browsing experience. Once our Real-Time Billing solution is in place, Movilnet can enhance their one-on-one relationships with subscribers."

Converse has been able to make a name for itself by offering service providers the flexibility in billing solutions that they need in order to meet the needs of their clients. In doing so, the company has been able to help these providers to deliver customer satisfaction and thus increase demand for its solutions.

Service providers face an intensely competitive market in trying to capture as many subscribers as possible – this is true no matter where they are located. The experience of the customer plays heavily into buying decisions and therefore solutions such as Comverse go a long way in contributing to revenue growth and long term customer loyalty.

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Susan J. Campbell is a contributing editor for TMC and has also written for eastbiz.com. To see more of her articles, please visit Susan J. Campbell’s columnist page.

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