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Tigerpaw's Four Pillars of Success: A Proactive Approach to Business Growth

September 20, 2010

Tigerpaw, a leading provider of business building software has designed a comprehensive suite of tools that brings complete business automation and best practices to its four pillars of success, in one software solution, which they claim have been responsible for their clients' achievements.


Working closely with their most successful customers, Tigerpaw has found that it was the business philosophy of Tigerpaw’s Four Pillars of Success that had spurred the companies to become some of the fastest growing companies in the industry.

Tigerpaw President James Foxall said that successful owners and managers don't assess their business in terms of silos, in fact, according to its customers, in order to create a sustainable, successful company, it was required that businesses be evaluated in terms of four key areas that form Tigerpaw's Four Pillars of Success---the complete business automation and best practices ---in one software solution.

The primary key to get businesses into the Professional Automation Services was Business organization, which essentially pivoted around getting the accounting system in order, solidifying a recurring revenue model and retaining clients.

Optimizing Customer Experience, which came next would ensure the creation of an environment that kept customers happy, enriched their experience and earned their loyalty.

The third pillar of Success was managing to keeping the coffers full. Generating leads, managing sales processes, creating compelling proposals for prospects, selling deeper into the existing customer base by anticipating their requirements, and doing all that is necessary to keep the cash flowing is of prime importance.

And of course, the last pillar calls for the exercise of quality, and creating of excellence with the help of dashboards and business intelligence to make smarter decisions, for this would ensure sustained profitability.Foxall added that while these pillars were not perfectly linear, they were all closely related and the impact of one pillar would be felt by the rest.Tigerpaw strongly advocates focusing on these four areas, and working to make improvement in each category all the time, so that at any point of time, at least one progressive improvement item will always be going for each pillar. It will be introducing their Four Pillars of Success methodology at the Tigerpaw User Conference on October 6-8 in Dallas, Texas. Tigerpaw is the leading provider of business building software designed for technology providers. It enables businesses to deliver a higher level of service while achieving greater profitability, ensuring that everything with respect to the customer is taken care of .

In a related news release, DataChambers, an information technology and managed services provider, announced it is using Tigerpaw business-building software to integrate its operations' company-wide sales. Operations and accounting are now linked for improved customer service, more efficient interaction and improved workflow throughout the organization. 


Mini Swamy is a contributing editor for ContactCenterSolutions. To read more of her articles, please visit her columnist page.

Edited by Juliana Kenny



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