Contact Center Solutions Featured Article

Redknee Closes Acquisition of Nimbus Systems

August 12, 2010

Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, has closed acquisition of Nimbus Systems, a privately-held company that specializes in next generation billing, content settlement and customer care.


Redknee announced its intent to acquire Nimbus Systems on July 30, 2010.

Officials with Redknee said that the closure of the acquisition will immediately increase the company’s presence in Tier 1 group operators and will open opportunities for the company to expand into new geographies and other key verticals.

"The acquisition of Nimbus Systems by Redknee reiterates how the real-time billing and customer care space is becoming one of the most dynamic domains in the industry today”, said Caroline Chappell, analyst at Large, Heavy Reading, in a statement.

Chappell said that as the world continues to converge towards 3G and 4G networks, the need for robust end-to-end offerings in real-time billing and customer care becomes more urgent as service providers look to drive data revenue and increase profitability.

Company officials said that the technology and product synergies between Nimbus Systems and Redknee's will see the full integration of Nimbus Systems' solutions into Redknee's product portfolio.

According to company officials, it will provide a broader set of offerings to Redknee's customers as they upgrade or replace legacy systems in order to migrate to next generation billing, charging and customer care platforms.

"We are excited to announce the closing of this acquisition. We believe that the combined customer base, domain expertise and product portfolio of Redknee and Nimbus Systems will bring new opportunities to accelerate growth and increase our revenues and earnings”, said Lucas Skoczkowski, CEO, Redknee.

“As we integrate Nimbus Systems, we will look to cross-sell each-others offerings to our existing combined customer base, while being able to offer new customers a broader range of products and services”, said Skoczkowski.

He said that in the future, Redknee will consider expanding into new geographies and extend the target markets around the company’s core platform of monetization and customer care management.


Anil Sharma is a contributing editor for ContactCenterSolutions. To read more of Anil’s articles, please visit his columnist page.

Edited by Stefania Viscusi



Home