Zeroing in on call center customers who want to do more with less, EQAOfficeCubicles.com has announced a newSegment Call Center Cubicle design to withstand the wear and tear of 24-hour customer service contact centers. Why, it's virtually 'indestructible,' company officials say.
Constructed only with metal and wood laminate tiles, EQA's Segment cubicle design is billed by the company as the most dirt-resistant 'indestructible' cubicle on the market.
Yes, it's dirt resistant, company officials say: 'Keeps work environment looking new longer, especially in dusty and dirty work environments.'
We suppose this is an important quality in 24-hour customer call centers, although it never really struck us before, but the cubicles are advertised as being 'graffiti-resistant. Hard surface materials protect the wear and tear from worker abuse, particularly in 2-3 shift or temporary worker environments.'
And of course, along with being dirt-resistant and graffiti-resistant, it's 'easier to disinfect since no fabric tiles are used that can retain moisture and germs.'
But fear not, it's also 'attractive.' Company officials say the 'designer-looking work environments attract higher quality workers and increase overall morale.' To cut down on the graffiti, presumably.
According to an EQA Office Cubicles spokesperson, the segmented call center cubicles come with a five-year warranty, and 'are available in a range of colors and textures that add aesthetic appeal to the call center and help attract and hold qualified customer service personnel.'
Spiffing up the call center cubicles appears to be on the upswing. Earlier this month Jennifer Way, Marketing Manager, Interior Concepts Corporation,
wrote
on ContactCenterSolutions.com that since interior design color trends often follow fashion trends, 'colors that you see on the runways in the spring will soon be seen in trendy home stores and maybe even in your office. Since colors influence interior design, this will lead to complementing and coordination of the furnishings. Thankfully, more and more people selecting furnishings for call center and office spaces look to current design trends and outside of the traditional (and slightly boring) all gray color schemes of the past.'
