Contact Center Solutions Featured Article

November 02, 2009

17th Annual MVP Quality Award Open for Nominations



Norwalk, CT (November 2, 2009) Technology Marketing Corporation (TMC (News - Alert)) today announced that Customer Interaction Solutions magazine’s 17th annual MVP (Marketing Via Phone) Quality Awards is accepting nominations.
 
Each year Customer Interaction Solutions magazine bestows its MVP Quality Award on companies that have demonstrated the highest commitment to quality, excellence and customer service. In the end, a select group of contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories. 
 
“We have witnessed a tremendous growth in sophistication of the quality measures that companies have implemented since the MVP Quality Award was introduced in 1993,” said Erik Linask (News - Alert), Editorial Director of Customer Interaction Solutions. “Again, for the 17th year, we are seeking leading-edge companies who can demonstrate their commitment to the advancement of customer service and join the prestigious list of MVP Quality Award winners.”
 
For more information and application, please the MVP Quality Awards. Early bird entries are due Nov. 19. Final deadline for entries is Dec.10.
 
The 2009 MVP Quality Award winners will be published in the February 2010 issue of Customer Interaction Solutions magazine, www.cismag.com.
 
For more information on TMC, please visit www.tmcnet.com.
 
About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.  
 
About TMC
 
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online.  TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends.  TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation’s top .03 percent most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO (News - Alert)); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium (News - Alert)); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet.com/.
 
For more information about TMC, visit www.tmcnet.com.
 
Contact:
Jan Pierret
Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845
jpierret@tmcnet.com
www.tmcnet.com



Edited by Amy Tierney


Related Contact Center Solutions Articles

    Mitel Integrates Contact Center Solution with VMware View

    With an objective to bring desktop virtualization to the contact centers, virtualization and cloud infrastructure solutions provider VMware Inc. has integrated Mitel's Contact Center Solution for VMware View. This integration enables contact center managers to better serve customers with centralized administration and better security as well as the ability to reduce costs. [ Read More ]
    02/14/2012

    Blending: The Key to Broadening Call Center Quality without Additional Resources

    While many a corporate call center has found, in recent years, the need to tighten its belt, other call centers with shallower pockets, such as those that support non-profit groups or government agencies and civil services, have found the budget crunch to be even more dire. [ Read More ]
    02/14/2012

    Is Improperly Used CRM Dragging Your Customer Support Down?

    While companies have been adopting ever more technology to try and support their customers to the best of their abilities - the sales figures for customer support solutions and applications bear witness to this - customers have never been more dissatisfied. Weird? A bit. And it might just be a function of improperly chosen, implemented and used customer relationship management (CRM) solutions. [ Read More ]
    02/14/2012

    VXi Launches UC ProSet for Contact Center Users

    The UC ProSet wired headset designed especially for unified communication users in contact centers and offices has been launched by VXi Corporation. VXi Corporation has improved its unified communication B2B line with this new headphone, the UC ProSet, which incorporates several features for ease and fashion of contact center users. [ Read More ]
    02/14/2012

Socialize with us

FREE Contact Center Solutions eNewsletter

Click here to receive your targeted Contact Center Solutions Community eNewsletter.[Subscribe Now]

Contact Center Solutions Glossary of Terms

About the Contact Center Solutions Community

    Welcome to the Contact Center Solutions Community The Contact Center Solutions Global Online Community, Sponsored by Interactive Intelligence, is designed to serve as the industry's premier resource for information and research on Contact Center Solutions technology and deployment strategies.