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Kelly Services Implements Cornerstone OnDemand's Integrated Talent Management Suite

April 14, 2009

Kelly Services reports that it is deploying Cornerstone OnDemand’s integrated learning and talent management software suite for nearly 659,000 employees worldwide, including temporary professional employees and full-time employees.


Kelly Services is a provider of workforce management services and human resources solutions. Company is expected to use the suite to manage and develop its temporary and full-time employees on a global basis. The suite includes platforms for on-boarding, learning, performance, succession, compensation and extended enterprise.

Kelly Services’ Global Learning team planned to update its legacy Learning Management System (LMS). And, the team said that they saw an opportunity to partner closely with other human resource (HR) functions within the company and select an integrated application platform to meet all of their needs.

Officials believed that this would provide the organization with more insight into its workforce. In addition, company expected that it will allow them to be “more effective” with their Human Capital Management initiatives.

Allison Kerksa, director of Global Learning at Kelly Services, said that providing employees with anytime/anywhere access to their learning and career information was critical, and the ability to leverage online forms has led to significant streamlining of employee compliance processes.

“Cornerstone appealed to us because of the comprehensive functionality and Software-as-a-Service delivery of its talent management suite, as well as the cultural fit between the two organizations,” said Kerksa.

Santa Monica, Calif.-based Cornerstone claims that this is the largest global deployment to date of a software-as-a-service (SaaS) application. Company’s SaaS-based suite offers a low cost of ownership, and it also eliminates the need for additional hardware investments or IT support.

“The flexibility, scalability and configurability of Cornerstone’s on-demand learning and performance solutions simplify global deployments for organizations such as Kelly Services,” said Adam Miller, president and CEO at Cornerstone OnDemand.

Miller also said that by taking an integrated approach to managing and developing its employees, the company will be able to derive “more value and insight from its system,” resulting in happier employees and higher user engagement.

Kelly Services said that it also hopes to benefit from Cornerstone’s customer-driven innovation philosophy, providing input and ideas for new software features and functionality as it evolves its own learning and talent management strategy.

Anshu Shrivastava is a contributing editor for ContactCenterSolutions. To read more of Anshu’s articles, please visit her columnist page.

Edited by Patrick Barnard



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