Contact Center Solutions Featured Article

APAC Customer Services to Create 50 New Jobs

August 04, 2014

APAC Customer Services, Inc., a company that offers customer care outsourced services and solutions, recently announced its plan to strengthen the workforce in its Utica, NY service center.

The announcement of this new hiring comes after the company added 500 representatives at its High Point center to provide services for a global telecommunication company.

Commenting on the growth of the business, Matthew Caron, site director of APAC Customer Services' Utica location, said, "I'm excited that we are expanding here in Utica and these new positions will provide excellent career opportunities for members of our community. I look forward to welcoming candidates who are looking for a great place to work and build a career.”

Caron said that their company has a great deal to offer, including a friendly work environment, opportunities for advancement and excellent bonus potential. The company is currently creating full-time positions to provide customer support via telephone for a telecommunications client.

The company is promising to offer paid training and competitive wages to the new comers. The new joiners can also enjoy a benefits package that includes health and medical benefits, retirement and saving options, reward and recognition programs, paid time off, as well as an Employee Referral Bonus program.

APAC Customer Services provides customer Care business process outsourcing (BPO) services and solutions including sales, customer care, technical support, and back-office services.

 The company’s clients include some of the most recognized brands in the world across all major market verticals. APAC operates via a world-class technology and operational delivery platform that spans North America, Latin America, Europe, Africa and Asia. APAC provides end-to-end, multi-channel customer lifecycle support across the world.

A few months ago, APAC added 310 jobs in its Tucson, AZ service center. The new positions service a major pharmaceutical client, reflecting APAC Customer Services' continued growth in the healthcare industry.  




Edited by Maurice Nagle

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