Contact Center Solutions Featured Article

Pindrop to Discuss "Human Hacking" at Black Hat USA 2014

August 04, 2014

Phone (News - Alert) fraud prevention company, Pindrop Security, has been selected to perform a special presentation at Black Hat USA 2014, the annual security conference that, this year, will take place in Las Vegas.

According to the official announcement, Pindrop will present "The Lifecycle of a Phone Fraudster: Exposing Fraud Activity from Reconnaissance to Takeover Using Graph Analysis and Acoustical Anomalies", which will discuss the topic of "human hacking”. This topic will include information related to the social engineering of employees and other company officials. Beyond traditional computer-based hacking, human hacking includes taking advantage of the will of individuals and using their unique qualities as fallible people to work within a business system that is built to prevent traditional subversive techniques.

Pindrop will show how enterprises are vulnerable to this type of fraud by utilizing a database that contains over a hundred-million calls. By showing viewers the lifecycle of this type of fraud -- which includes showing how hackers speak to customer service representatives to extract information about specific customers -- enterprises can learn how to spot the signs of subversion and prevent attacks from becoming fully realized.

Several key players at Pindrop will host the presentation. CEO, CTO, and Co-Founder Vijay Balasubramaniyan, Principal Data Scientist Raj Bandyopadhyay, and Senior Software Engineer Telvis Calhoun will all be present to lead viewers through their talk.

The Black Hat USA 2014 conference will take place August 2-7 at Mandalay Bay in Las Vegas. Pindrop's presentation, in particular, will take place August 7 from 3:30 p.m. to 4:30 p.m. PT.

The conference will also feature keynote speeches that consider topics such as device authentication, scalable code-sharing networks, remote attacks, bypassing ASLR, web filtering, and many other topics.




Edited by Adam Brandt

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