Contact Center Solutions Featured Article

Sitel to Create 200 New Positions in Omaha Customer Experience Center

June 17, 2014

Good news for job seekers in in Omaha, Neb. Sitel, a global customer care provider, has announced it will soon fill 200 new positions to support an expanding global satellite TV client.

Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. The company currently has 58,000 employees helping clients with CRM contact center services. Also, the company's support operations span from home based agents to 110+ domestic, near shore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific.


The company has been experiencing tremendous growth and is looking out for new employees to provide inbound customer care support along with selling additional features and programs, for its clients. The recent recruitment drive is also expected to boost economic growth in the Omaha, Neb community.

“As we strive to mean more to our clients, the expansion is a direct result of our commitment to meet client objectives and provide outstanding customer experiences. These positions will begin as soon as the third week of June,” said Demi Roseman, site director of Sitel’s Omaha facility.

Roseman said that they continue to create deeper relationships with their clients, through better processes, cutting edge technology and outstanding performance from their people.

Sitel is known for provide learning opportunities that enable all employees to perform in their jobs effectively and to assist in career management. The company offers career development opportunities, such as high-quality management training programs for employees who show dedication and interest in learning a new role.

In order to recruit new employees, Sitel is now connecting with the community, colleges in Omaha, to select the best available candidates. The company is also arranging for an onsite job fair at its center at 7720 Crown Point Avenue, starting on June 18 till June 21ST of this month.





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