Contact Center Solutions Featured Article

AVOXI Offers Three New Partner Programs

May 15, 2014

AVOXI, a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators and global enterprises around the globe, has expanded its channel partner program by adding three new partner programs- Referral, Reseller and White Label.

Thanks to the addition of these programs, companies and organizations of all sizes now have an opportunity to become an authorized AVOXI partner.

Officials with AVOXI said that the partners by joining the Channel Program are authorized to sell VoIP products that are backed by AVOXI's reliable technology and 24/7 support team.

These products include DID, ITFS, Cloud PBX (News - Alert) and Virtual Call Center Software.

“Expanding our Channel Partner Program is a major component in our pursuit to provide unlimited flexibility and customization to VoIP customers around the world,” said David Wise, CEO and founder, AVOXI, in a statement.

“The reach that our partners have given us the opportunity to provide reliable and affordable VoIP services to more customers than ever before,” said Wise.

AVOXI’s Referral program allows one to leverage network of contacts. One can earn commissions by referring clients to AVOXI.

The Reseller program, on the other hand, offers recurring revenues for one’s firm driven by sales organization. AVOXI provides extensive training and tools to help become knowledgeable about the company’s products and to ensure one has everything needed to drive and execute successful sales.

AVOXI’s White Label program allows one to offer VoIP solutions to the customers quickly and cost effectively.

Last year, AVOXI had announced the addition of a Channel Partner (News - Alert) Division in South Africa. The new division is part of an initiative to provide a channel with voice services to telecommunication companies lacking the infrastructure or capital to be Tier 1 providers themselves.

AVOXI’s newest addition will increase the depth and breadth of its carrier network and lower costs that would otherwise be passed on to the end user. Through its new channel partner network, AVOXI is now able to offer Tier 1 Operators with IECNS licenses an option for additional redundancy and more competitive international rates.




Edited by Maurice Nagle

Article comments powered by Disqus

Related Contact Center Solutions Articles

What it Takes to Deliver a Superior Customer Experience

For enterprises large and small around the world for the past several years "Improving the Customer Experience" has become a C-level priority. Some might even say customer experience (CX) has become a preoccupation. The challenge for everyone who is a stakeholder in developing ways to improve CX is in divining the answer to a straightforward but devilish question, "What does it take to deliver a superior customer experience?" [ Read More ]
09/02/2014

Big Data: Changing the Recruitment Process

Big data is having an impact on every aspect of business today, and recruitment is no exception. Many HR managers are increasingly turning to big data to find the right people for the right position. This idea of using big data for recruitment is called people analytics, and has been adopted extensively by many companies, especially those in the call center industry. In fact, call centers have been one of the biggest beneficiaries of people analytics because of its high attrition rates and the d… [ Read More ]
09/02/2014

Mobile UC Benefits From 'Interactive Virtual Queuing' For Efficient Customer Care

A recent study commissioned by Nuance of 1,000 American consumers, confirmed the changing needs and concerns for customer service brought about by smartphones and online self-service applications for information and simple business transactions ("mobile apps"). Eighty-two percent of consumers only contact customer service when they can't resolve their needs online by themselves. [ Read More ]
09/02/2014

How to be the 'Squeaky Wheel' of Customer Service

Sometimes getting customer service can be tougher than anyone might expect. It's easy to think that, particularly these days, businesses will go to just about any lengths to get and keep customers, but when it comes to customer service, that's not always the case. However, there are ways that customers can, at least somewhat, force the issue, and get great customer service out of a company, even when it would seemingly rather not provide that service. Squeaky wheels, after all, get the grease, a… [ Read More ]
09/02/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!