Wells Fargo Shareowner Services Wins TALON Large Agent Award
Wells Fargo (News - Alert) Shareowner Services recently announced that it has been recognized with the Transfer Agent Leader Overall North America (TALON) large agent award. The company has won the award nine times in 11 years.
The officials from Wells Fargo Shareowner Services said that company received the highest rating for overall customer satisfaction in areas such as call center operations, reorganizations, knowledge and responsiveness. The survey, which was conducted by Stockholder Consulting Services, Inc, had more than 1,000 companies participating. Wells Fargo Shareowner Services led the “Large Agent” category in the U.S. in 27 areas.
“Customer satisfaction is an important return on our investment in team members, resources and technology,” said Todd May, head of Wells Fargo Shareowner Services. “This award fuels our engines as we continue to evolve, innovate and deliver on our commitment to provide the experience our customers want and need.” “Wells Fargo has done a great job again this year, earning impressive marks among their clients in this year’s study,” said Amy Pitou, president and CEO of Stockholder Consulting Services. “We continue to see Wells Fargo as the industry leader with their unmatched levels of support and service among large agents.”
Wells Fargo Shareowner Services is a part of Wells Fargo & Company, a nationwide, diversified, community-based financial services company with $1.5 trillion in assets. Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 stores, 12,000 ATMs, and the Internet, and has offices in more than 35 countries to support the bank’s customers who conduct business in the global economy.
The company recently announced that they will be partnering with Make-A-Wish Greater Los Angeles to help make the wishes of two teens facing life-threatening illnesses come true on New Year's Day with a ride in the Rose Parade and tickets to the Rose Bowl Game. Wells Fargo will provide the experience of a lifetime for Canadian teen Brendan (16) who is fighting Leukemia, and Illinois teen Jacob (18) who is battling brain tumors. Both teens wished to go to the 100th Rose Bowl Game with their families.
Edited by Cassandra Tucker