Contact Center Solutions Featured Article

Ecommerce Leader Avangate Acquired by Francisco Partners

October 09, 2013

Francisco Partners recently completed the acquisition of Avangate (News - Alert), the major player in customer-centric commerce with over 3,000 customers spread across more than 100 countries.

Avangate’s complete commerce solution helps Software, SaaS (News - Alert) and Cloud Services companies to increase their online sales, manage subscription billing, grow their reseller and affiliate distribution networks and reach new global markets. The firm powers commerce for thousands of Fortune 500, enterprise and SMB companies, including Abbyy, Bitdefender, FICO, iYogi, Kaspersky and others.

With this acquisition, Avangate will be able to expand product development and execute on its vision of delivering customer-centric commerce.

Commenting on the deal, Avangate CEO Carl Theobald (News - Alert) said: "With Francisco Partners we have found an investment partner that shares our customer-centric vision. Their investment and support further accelerates Avangate's vision to be a high growth public company, as well as opens a variety of additional market options."

Officials said that Avangate has been honored with various prestigious awards like the CODiE Award for "Best eCommerce and Billing Solution", the Red Herring Top 100 Award for Most Innovative Companies, and Gartner's (News - Alert) recognition as "Cool Vendor in E-Commerce, 2013.”

Francisco Partners is a global private equity firm, which specializes in investments in technology companies. The company, since its launch over a decade ago, has been successful in raising around $7 billion and investing in more than 100 technology companies.

My Le Nguyen, principal at Francisco Partners, said: "We are excited about Avangate's leadership position at the convergence of digital goods commerce and subscription billing and look forward to working with the Avangate team to continue its rapid growth."

Earlier this month, TMCnet reported that Avangate has helped DEVONtechnologies to increase its global affiliate program revenue by more than 150 percent through the Avangate Affiliate Network and Managed Affiliate Services.




Edited by Rory J. Thompson

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence Lync Integration

The Contact Center Solutions Community continues to grow in terms of both jobs and the reach of community interests as this week's news highlights. [ Read More ]
10/25/2014

Case Study: A Web-based Forecasting Solution for Sizeable Contact Centers

Technological advances over the past decade have led to an explosion of data. Companies across all industries are working hard to learn how to harness this data to improve their business operations and run more efficiently. This is the same story for the contact center solutions community - using data effectively can help with workload management and staffing optimization. The case study below demonstrates how two companies, Fourworkx and Shinetech Software, worked together to move workforce man… [ Read More ]
10/24/2014

Westpac Relies on Teradata Insights to Enhance Customer Experience

Australian bank Westpac selects Teradata solutions to get better insights for improving customer experience. [ Read More ]
10/24/2014

No Missing Links with Interactive Intelligence Lync Integration

There can be little denying that the Holy Grail for enhancing customer experiences is to absolutely ensure that the right people have the right tools at the right time to efficiently and effectively respond to customers in real-time. This is the reason so much attention and investment by vendors and their customers alike is being placed on omni-channel capabilities. [ Read More ]
10/24/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!