Contact Center Solutions Featured Article

July 28, 2008

Travelocity Business Helps Clients Optimize Travel Spend

By Anuradha Shukla


Southlake, Texas-based Travelocity Business, a full-service corporate travel management company, has announced that their clients are setting a new standard for business travel programs in 2008 thanks to online adoption in conjunction with using other technology to optimize travel spend.
 
Because business travelers are challenged with an increase in airfares, they now have fewer options. Companies that use TBiz are developing innovative solutions to help travelers reach their destination at the lowest possible cost. TBiz clients cumulatively set a new standard at the conclusion of the second quarter with 85 percent of bookings made via the GetThere online booking solution. Also, in North America, cumulative TBiz online adoption stands at 88 percent.
 
By continuously enhancing its proprietary mid-office automation technology, Travelocity Business is able to successfully squeeze out cost for corporations. According to company officials, by leveraging Sabre technology and the expertise of its veteran staff, TBiz has driven cumulative post-booking touchless rates beyond 90 percent for its client base.
 
Lesley Harris, president of Travelocity Business said in a statement that while travel technologies clearly open the door, their everyday collaboration with clients is the critical element in driving savings and value for business travel programs. He added that their company strives to proactively address travel trends with their client base, helping them meet core business objectives as they redefine the best practices playbook with automation and service advancements.
 
Anuradha Shukla is a contributing editor for TMCnet. To read more of Anuradha’s articles, please visit her columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is ApplianX IP Gateway as a VoIP-Enabled Programmable Switch, brought to you by Aculab (News - Alert).
 


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