Contact Center Solutions Featured Article

Bell and Howell Announce Hiring of Michael Lambert

September 10, 2013

Bell and Howell, a provider of multi-channel communications solutions for print, Web and mobile delivery, recently announced that it has appointed Michael Lambert as vice president of the company's new Enterprise Solutions Group.

A veteran of 23 years, Lambert has established and chaired establish and chair several user groups including the Exstream, EMTEX and Sefas user groups. Prior to joining Bell and Howell, Lambert has worked at CIGNA Healthcare for 23 years. He also has been a member of XPLOR for more than 25 years, and has participated in several Joint Technology Council initiatives.


"Mike's strengths are in ADF solutions, enterprise workflow, integrity and tracking systems, and software solutions to create and distribute customer communications," said Les Stern, CEO and president of the company. "In each of these areas, he has demonstrated the ability to consult with customers, define their needs, and create solutions in a highly consultative manner. He also has a proven track record of effecting change and improving financial results by driving innovation and improving customer service, and it is a real coup to have him as part of Bell and Howell's management team."

"I'm truly looking forward to working with the team and feel there's tremendous opportunity to help evolve the current solutions to accommodate the ever-changing world of customer communications," said Lambert. "My goal is to better position Bell and Howell and its customers to meet these challenges head on."

Headquartered in Research Triangle Park, N.C., Bell and Howell maintains development and manufacturing facilities in Wheeling, Ill.; Bethlehem, Pa.; Rochester, N.Y.; Dallas, Texas; and Waterloo, Ontario, Canada.




Edited by Alisen Downey



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