Contact Center Solutions Featured Article

RedSky Receives Patent for Enhanced 9-1-1 Networks

June 24, 2013

The U.S. Patent and Trademark Office or PTO has granted a patent to RedSky (News - Alert) Technologies Inc. for its ground-breaking 9-1-1 networks. RedSky has further extended its Emergency Location Information Service or E-LIS solution patents with the latest patent, number 8,442,842.

When a device dials 9-1-1, the architecture, process and system elements required for getting, storing and offering the location data of any device on any network is included by RedSky’s E-LIS. The procedure wherein the E-LIS finds the location of a wireless device in an enterprise network is explicitly defined by the latest patent. The E-LIS utilizes that location to route the 9-1-1 call via the enterprise voice network, completely bypassing the wireless mobile network.

In a statement, Jerry Eisner, ENP, group director, Public Safety, RedSky said, "This latest RedSky patent describes our method and system for determining the location of mobile devices on enterprise wireless networks in emergency situations. More and more enterprises are dealing with 'Bring Your Own Device' issues on their enterprise wireless network and this patent validates our belief that RedSky's E-LIS will be a necessary component in next generation enterprise emergency networks."

The propagation of wireless devices on the enterprise network that utilize the enterprise WiFi (News - Alert) network, either in buildings or on the enterprise campus, is dealt by the patent. The position of these devices on the WiFi network can be monitored by the E-LIS, which delivers location data to the voice platform in the event an emergency 9-1-1 call has been dialed.

The RedSky E-LIS also complies with the National Emergency Number Association or NENA 'i3' standard, a proposal for future emergency services networks for public safety.

Tony Maier, CEO, RedSky said, "This new patent demonstrates our leadership and commitment to providing solutions for our enterprise customers as they implement Unified Communication and wireless networks. RedSky is committed to providing a standards-based approach to Next Generation Emergency Networks that will deliver lower costs and much better situational awareness for emergency service providers."

RedSky is the major provider of on-premise and cloud-based E911 offerings. Organizations are delivered efficient 9-1-1 emergency response by RedSky, which advantageously utilizes legacy norms and the latest NENA i3 standards for Next Generation 9-1-1.




Edited by Ryan Sartor

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