Contact Center Solutions Featured Article

Steven Michael Mariano Launches Carrier and Technology Solutions Inc.

June 24, 2013

Steven M. Mariano has launched Carrier and Technology Solutions (News - Alert), Inc. The latest organization aims to offer reimbursement insurance solutions for fixed-price outsourced workers. Small and mid-size stock and mutual insurance organizations can use these solutions to decrease their fixed expenses and in general risk experience. Quite a few rapidly developing organizations have been founded by Steven M. Mariano in the last ten years, like Patriot (News - Alert) National Insurance Group.

Carrier and Technology Solutions will offer services like Marketing and Sales, Underwriting, Policy Issuance, Billing and Collections, Premium Audit, Reinsurance Agreements, and Stat Reporting via Patriot Underwriters, Inc. The organization will take help from Contego Services Group, LLC to offer services like Loss Control & Safety Inspections, Special Investigative Unit, Fraud Detection, Translation and Transportation, and Subrogation Recovery. The organization will also offer completely modifiable investigative services and inspection in association with Contego Investigative Services, Inc.

The organization in conjunction with TPA Patriot Risk Services, Inc, will deliver Professional Claims Administration, with best-in-class claims closure rates and speed of closure. Carrier and Technology Solutions in association with Vikaran Solutions will deliver information systems, comprising of a portfolio of high-tech online systems with numerous modules like QuoteExpert Agency Portal, PolicyExpert, BillingExpert, ClaimsExpert, ReinsuranceExpert, a CustomerPortal, and a VendorPortal.

A blend of underwriting proficiency and advanced technology platform, supported by the SWARM claim service model are the key elements for success of Carrier and Technology Solutions. The organization’s forceful and proactive approach merges a broad assortment of services like claims arbitration, subrogation, SIU, case administration and legal. Apart from this innovative approach, Carrier and Technology Solutions boasts of an established track record, which surpasses industry standard outcomes.

In a statement, Steven M. Mariano said, "A partnership with Carrier and Technology Solutions will enable small to mid-sized carriers to provide private label solutions to their clients knowing that there is an experienced partner standing behind them offering superior services with the added benefit of willingness to share in some of the risk."

Carrier and Technology Solutions has been founded especially for small to mid-size stock and mutual insurance companies while Vikaran Solutions, is based in Chicago and offers insurance industry solutions.




Edited by Ryan Sartor

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review

The word "spanning" comes to mind in looking at the news and insights this past week in the Contact Center Solutions Community. Not only were there items that speak to the global impact of contact center solutions, but we spanned a broad range of important topics including omnichannel and metrics. [ Read More ]
08/30/2014

Rise in Cloud Contact Center Traffic Volume in 2014

Voxbone says it saw a 14 percent increase in call volume (in minutes) over the last six months which it points out has been validated recently by IDC Research who is predicting that spending for on-demand cloud contact centers in the U.S. alone will increase from $733.3 million in 2013 to $1.6 billion in 2018. [ Read More ]
08/29/2014

Scripts and Metrics Only Take Call Centers So Far

Performance metrics are not the end-all be-all of call center performance. Companies desperately struggle to make their call centers operate more efficiently, at lower costs, with more calls completed per hour, and with fewer return complaints. However, when reaching for those goals, some businesses fail to make their centers better overall, as if the sum of those individual parts was something more. [ Read More ]
08/28/2014

CSG Announces New Agreement with Leading Latin American Mobile Operator

A top Latin American Mobile Operator recently signed a new agreement with CSG International to support its next-generation data and analytics capabilities. [ Read More ]
08/28/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!