ESET, an international security solutions provider, has issued a note of caution against the rise of cold call assistant swindles. As part of the scam, calls allegedly offer services to solve the problems on an individual’s system, resulting in the breaking up of the system.
A call will be made to any popular organization by the scammers in an Indian accent. They will request for paid assistance in order to access the company’s details via team viewer or any other software.
Event Viewer and Prefetch are able to identify the majority of these processes, which uncover issues on customers Windows PC that require resolution. The scammers are utilizing a novel trick on similar lines by using the system utility MSCONFIG.
In MSCONFIG, all services displayed as 'Stopped' in the Status column are suggestive of a system issue or of malware. While the System Configuration utility can definitely be utilized to assist with troubleshooting, a service shown as 'Stopped' basically means that it is not running. The presence of an issue is however not proved.
Scammers also try to merge the utilization of unambiguous malware with support scamming, forcing the victim to get in touch with a 'helpline'. After the victim completes the call, the swindle is similar to the cold-calling scams. As the victim has requested service, the scammer can evade legal countermeasures based on legislation that forbid unwanted cold-calling.
In certain cases, the spammers log into the PC and installs Microsoft Office with a keygen to circumvent Microsoft's licensing process. Customers using SMS spam and a Yahoo mail account are spotted by "Itman Kool2".
ESET is a premier provider of security solutions for businesses and consumers across the globe. The organization was established in 1992 with international headquarters in Bratislava, Slovakia. The organization also has regional distribution headquarters in San Diego, USA; Buenos Aires, Argentina; and Singapore. Millions of international users make use of the organization’s flagship products.