Contact Center Solutions Featured Article

Aria Telecom Debuts IVR Systems for Call Centers

March 18, 2013

Aria (News - Alert) Telecom, a company specializing in designing and manufacturing PC-Based Voice Processing Systems, has rolled out new IVR systems specifically for call centers.

The company has been aiming at offering the best in line telecommunication services. Not, the newly introduced customized IVR systems will be ideal solutions for consumers looking for a way to cut on the idle time, while increasing the actual working hours of representatives in a call center.

Ravindra Saini, director of Aria Telecom, has been leading the organization to greater success by presenting domain specific IVR systems. These systems are built as per customers demand and include all the functions that are required for streamlining the work process.He pointed out that the working hours of a company are very crucial and even a minute saved can contribute to a huge profit. By taking into account the problems faced by call centers, he motivated his technical experts to fabricate a one-stop solution for them.

The company also offers a variety of contact center solutions that help in building a company’s brand image and effectively handles the demands of contact centers with flawless inbound, outbound and blended campaigns. These contact centers solutions are very much applicable in different business processes, which include telemarketing & sales, customer support, collections, technical support, marketing research and help-desk.

Aria Telecom is based out of India, offering call center solutions and other variety of telecommunication devices including telephone headsets, outbound dialers, predictive dialers, telephone recorders, voice loggers, etc.




Edited by Brooke Neuman

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