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ServicePower Nabs Stratix's Software Group to Enhance Field Service Workforce Management

February 14, 2013

ServicePower has announced the acquisition of Stratix Corporations' Software Division and Field Service Mobile software in an attempt to support the growing trend of Bring-Your-Own-Device (BYOD).

Stratix Field Service's software is a hybrid HTML5 browser-based technology which takes advantage of elements found in HTML5 and native applications. The mobile dispatch software will run on virtually any smart device and operating system, giving companies a chance to pursue a BYOD strategy for their employees and contractors.  

Mark Duffin, CEO of ServicePower, stated the acquisition reinforces his company's position as the only company that can provide a global field-management platform.

“The flexibility of the platform positions us for future growth and allows us to continue delivering a seamless, end-to-end solutions for our field-management clients,” said Duffin.

Prior to consuming Stratix’s software group, ServicePower provided two formats: its own mobile application that was developed to be operated on Windows, Windows Mobile and Blackberry devices and a partner network which offered mobile solutions, but ended up causing integration complexity issues. The acquisition of Stratix’s software ensures the availability of a mobile product while providing ServicePower with complete developmental control.

Gina Gallo, CEO of Stratix Corporation, said that the time was right to divest their software division to ServicePower so that their product could become part of a robust enterprise grade field service.

"ServicePower's Field Service products will join our portfolio of software applications that we offer to customers as part of our Managed Mobile Services which helps them plan, deploy and then support their mobile users in the Enterprise,” stated Gallo.

Customers will be able to deploy the application on any Web-connected device in order to communicate in real time, perhaps about a particular job status or a GPS location. The software will support disconnected data, signature capture and barcode scanning. Items such as native navigation and labor pricing are also included.

The new software will be rebranded under the ServicePower ServiceMobility product set.




Edited by Brooke Neuman

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