Contact Center Solutions Featured Article

Take Meetings Up a Notch with Interactive Whiteboards

February 14, 2013

Whiteboards are no longer just the tools of teachers, nor are they regular big white boards. Interactive whiteboards have been becoming more popular in business environments, providing a way to keep everyone in the meeting involved and information delivered clearly.

According to surveys, many workers feel like they waste valuable hours each week in meetings. Even if the meetings are for something important, without engaging the attendees, it will still seem like a waste. As such, businesses have started using interactive whiteboards, capturing the attention of the meeting attendees with creative and eye-catching content.

While interactive whiteboards are more commonly seen in classrooms, they can work just as well in a business environment. They can be used with touchscreens or pens, no matter what one’s level of technical ability is, and present all sorts of data. From presentations to documents to even movie files, an interactive whiteboard can be just as useful as any other projector during a meeting, if not more.

"Whether it is for presenting annual accounts, business plans, or brainstorming ideas for a new campaign, the interactive whiteboard offers a number of possibilities and we are seeing an increase in customers from the business sphere,” says David Lyons, IT and AV Manager at the Remark Group. However, it is important that the installation of the board is carried out by an AV professional, with the appropriate network cabling and AV installation undertaken. Electronic whiteboards can be powerful training and communication tools, if effectively installed and appropriately utilized, and we predict there will be many more businesses using them to gain a competitive edge in 2013."

It doesn’t matter how important a meeting is if the attendees are drifting off to sleep in the middle of it. While it’s not that difficult for people to remain professional in business environments and during meetings, let’s face it, more interesting and amusing meetings are just better for employees, which makes them better for business.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence, BT and Accenture

The future is now, or at least it is coming at us fast in the Contact Center Solutions Community, and there are two great ways to be part of the industry buzz as to what is unlikely to unfold in 2015. The first is to attend ITEXPO East, January 27-30, 2014 at the Miami Beach Convention center. This is a great opportunity to be warm and more to the point, hear, see and discuss contact center issues in person with peers and subject matter experts. [ Read More ]
01/17/2015

Customer Experience: The Last True Differentiator

In Ernst & Young's Global Consumer Banking Survey 2014, customers chose "the way I am treated" as the second most important reason for trusting their banking provider, just behind the understandably important "financial stability" of their bank. Customer experience was also cited as the most common reason for opening and closing accounts, more important than fees, rates, locations or convenience. Approximately 40 percent of customers planned to open or close an account in 2014. This means banks … [ Read More ]
01/16/2015

Digital Is Driving Businesses to Offer Personal and Intuitive Customer Experiences says Accenture Report

The preoccupation with improving the customer experience (CX) by C-levels around the world has been a trend for several years. In fact, the fastest growing C-level position is Customer Experience Management Officer (CEMO) or some variation on the title. And, as CX becomes ever more important as the means to provide differentiated value, delighting existing customers and for obtaining and keeping new ones, the preoccupation will not only grow more intense in 2015, but so will the investments in t… [ Read More ]
01/16/2015

BT Launches New Personalized Video Message Service

When it comes to contact center out-reach there are two trends that everyone needs to literally and figuratively keep an eye on in 2015. They are "personalization" and "video." And, while the first may seem obvious since the goal of marketers is to make customers and prospects feel appreciated with tailored messages uniquely for them, the use of video on the outbound side of things is after many years becoming something more than a novelty. [ Read More ]
01/15/2015
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!