Contact Center Solutions Featured Article

Spectrio Acquires Hold It Systems

February 04, 2013

Spectrio, a provider of audio- and video-based marketing solutions, has recently acquired Hold It Systems/Ad On Hold, an Ohio-based messaging on-hold company. The funding was provided by Deerpath Capital Management, LP and affiliates of Main Street Capital Corporation.

Financial details of the transaction were not disclosed.

Both companies reportedly want to ensure that customer satisfaction is maintained at all times during the transition period. It also highlighted that president of Hold It Systems Don Bruns will remain involved with the company, but will be relieved from some of his regular operational functions.

Aaron Kleinhandler, principal and chief executive officer at Spectrio, said that Hold It Systems/Ad On Hold has a global client base of over 3,000 businesses to whom they provide high-quality audio and on hold messaging service. He added that this acquisition will not only complement Spectrio’s existing suite of messaging and audio marketing services, but will also incorporate the company’s services and offerings.

 “Spectrio has demonstrated a commitment to ensuring that our legacy clients continue to receive the same outstanding level of service that they have come to expect with Hold It Systems/Ad On Hold,” stated president Don Bruns of Hold It Systems/Ad On Hold. “Spectrio’s reputation in the telephone on-hold messaging industry is unquestionable, and by becoming a part of their team, our clients will now have the added benefit of using their digital signage and web/email marketing options.”

Spectrio is a Tampa-based provider of audio- and video-based marketing services. With audio and/or video marketing solutions in about 40,000 U.S. locations, the company is among the top five providers in the telephone on-hold messaging industry.

Hold It Systems / Ad on Hold has been providing high-quality messages, on hold music and other hold services for over three decades.  It was founded by advertising executive Don Bruns and is a pioneer in the digital on-hold advertising industry.




Edited by Braden Becker

Article comments powered by Disqus

Related Contact Center Solutions Articles

Interactive Intelligence Named a Top 10 Place to Work for in Indianapolis

It seems like the end of the year needs to get here faster. The reason is Contact Center Solutions Community sponsor Interactive Intelligence may run out of space at its headquarters in Indianapolis, IN because of the recognition the company has received in just the past few weeks. [ Read More ]
12/16/2014

Frontier Communications Adding to Bi-Lingual Customer Service

As has been noted in several postings in TMCnet's contact center solutions community, being able to offer multi-lingual, but importantly in the U.S. bi-lingual customer care with Spanish as the second language, has become critical in almost every vertical market. Indicative of this is the announcement from TMC's home state, dominant service provider Frontier Communications has announced it will add 25 employees to its Connecticut contact center. The reason for the expansion is to provide support… [ Read More ]
12/15/2014

Rush Enterprises Grow Dealership and Contact Center Network

One of the reasons the contact center solutions business has been and will continue to be robust is rather obvious, i.e., as companies grow they need to grow their ability to provide great customer experiences both physically and virtually. An example of this comes from Texas-based Rush Truck Centers (RTC), the dealership arm of $3.4 billion conglomerate Rush Enterprises. It has announced that not only is it expanding its footprint in Florida and Texas, but at the same time it will be adding to … [ Read More ]
12/15/2014

Contact Center Solutions Week in Review: Interactive Intelligence, Google and Avaya

Contact Center Solutions Community news and ingights including the growing importance of WebRTC. [ Read More ]
12/13/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!