Contact Center Solutions Featured Article

Voxware and LogFire Help Leverage Voice Along with Warehouse Management Solutions

January 24, 2013

When companies innovate along with evolving trends, business models change and warehouse operations, an integral part of the supply chain, take on a different hue, leaving customers hard pressed to achieve their warehouse and supply chain initiatives.

Even companies like LogFire, reputed for its multitenant cloud-based supply chain execution and warehouse management solution (WMS), turned to Voxware (News - Alert) to help customers leverage voice along with its cloud-based extended warehouse management solutions, noted officials.

LogFire and Voxware are currently demoing the integrated solution at ProMat 2013 in the Voxware booth, 3550, and the LogFire booth, 3481.

Voxware, a provider of quality cloud-based voice solutions, reportedly empowers companies to quickly address shifting demands without disruptions to the operations and also rapidly deploy an integrated voice solution into a distribution center or in-store operation.

Thus the combination of LogFire’s WMS and Voxware’s voice software in the cloud, according to officials, gives organizations a competitive edge as they have access to the latest and most advanced technologies in warehouse operations, which in turn is expected to improve operational efficiency and enhance brand reputation.

 “Voice offers a robust, cost-effective alternative to traditional RF, user interface-based system interaction, and paper-based options that can help take our customers to the next generation of operational excellence,” observed Diego Pantoja-Navajas, founder and CEO at LogFire, while commenting on the Voxware partnership.

The LogFire-Voxware integrated cloud-based solution is also expected to be a boon to manufacturers, wholesalers, logistics services providers and retailers as they can rapidly and seamlessly deploy solutions and carry out distribution center and in-store operations cost-effectively.

Even smaller and mid-size users will now be able to deploy Tier 1 solutions and get the benefits of voice and Omni-channel warehouse management capabilities.

Voxware, a leading provider of voice solutions, announced the evolution of its Cloud Voice Management Suite (VMS) for the enterprise. This latest offering from Voxware enables organizations off all sizes to migrate to a cloud-based voice management system to enhance operational productivity, improve accuracy and better serve its customers without investing in costly IT infrastructure.




Edited by Carlos Olivera

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence Lync Integration

The Contact Center Solutions Community continues to grow in terms of both jobs and the reach of community interests as this week's news highlights. [ Read More ]
10/25/2014

Case Study: A Web-based Forecasting Solution for Sizeable Contact Centers

Technological advances over the past decade have led to an explosion of data. Companies across all industries are working hard to learn how to harness this data to improve their business operations and run more efficiently. This is the same story for the contact center solutions community - using data effectively can help with workload management and staffing optimization. The case study below demonstrates how two companies, Fourworkx and Shinetech Software, worked together to move workforce man… [ Read More ]
10/24/2014

Westpac Relies on Teradata Insights to Enhance Customer Experience

Australian bank Westpac selects Teradata solutions to get better insights for improving customer experience. [ Read More ]
10/24/2014

No Missing Links with Interactive Intelligence Lync Integration

There can be little denying that the Holy Grail for enhancing customer experiences is to absolutely ensure that the right people have the right tools at the right time to efficiently and effectively respond to customers in real-time. This is the reason so much attention and investment by vendors and their customers alike is being placed on omni-channel capabilities. [ Read More ]
10/24/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!