Contact Center Solutions Featured Article

Indiana Governor Honors Interactive Intelligence CEO Dr. Donald Brown

January 23, 2013

Indianapolis-based Interactive Intelligence (News - Alert) Group Inc. announced this week that Indiana Governor Mitch Daniels honored the company’s founder and CEO, Dr. Donald Brown, with the 2012 Sagamore of the Wabash award.

The Sagamore of the Wabash is an honorary award created by the state of Indiana in the 1940s during the term of Governor Ralph F. Gates. The award is bestowed upon individuals who have rendered distinguished service to the state of Indiana or to its governor. Among those who have received Sagamores have been astronauts, presidents, ambassadors, artists, musicians, politicians, and citizens who have contributed greatly to "Hoosier" heritage. The term "sagamore" is a Native American word for a wise man or lesser chief, and the Wabash is Indiana’s state river.

The award was presented to Dr. Brown based on his job creation efforts, according to the governor’s office. Interactive Intelligence, a provider of unified IP business communications software and services, has added more than 600 employees over the past 24 months. Founded in 1994, Interactive Intelligence has since grown it from a dozen-person start-up, to a publicly traded global company generating more than $230 million in annual revenue and employing more than 1,400 people.

"Indiana needs more Don Browns," said Governor Daniels in a statement. "He develops companies that become wildly successful and then comes up with more ideas using Indiana as his base of operations. We couldn't be more proud of Dr. Brown's accomplishments."

Gov. Daniels honored Dr. Brown with the Sagamore of the Wabash award at a special economic development event in December. The governor and the Indiana Economic Development Corporation have worked with Interactive Intelligence on several projects over the past eight years.

Interactive Intelligence is a platinum sponsor of ITEXPO (News - Alert) East, happening next week in Miami, Fla. Brent Morgan, Solutions Engineer at ININ will present during two sessions, “The Real Business Value of an Optimal Customer Experience” and “Customer Service: The Organizational Imperative” at  the event. 




Edited by Brooke Neuman

Article comments powered by Disqus

Related Contact Center Solutions Articles

Watermark Consulting Study Reveals Business Value of a Great Customer Experience

For several years we have all heard how improving the customer experience has become a top priority of C-levels around the world, and that in a world of commoditization it is key to creating long-term sustainable competitive advantage. While this has been gospel for obvious reasons, it is always nice to have validation in the form of some statistics. This is precisely what customer experience advisory firm Watermark Consulting has done with its recent analysis of stock market returns which found… [ Read More ]
09/22/2014

Stalag Call Center?

I started thinking about Stalags a few weeks ago when I checked into a hotel with my wife. I pointed out a large call center across the street and my wife asked, "How do you know it is a call center? I don't see any signs saying that!" Her question hit me like a Mack truck. How did I know it was a call center? Were there any real clues or was I just clairvoyant? [ Read More ]
09/22/2014

Contact Center Solutions Week in Review: Hiring Spree in the US

There are two interesting trends that continue to make their appearance in Contact Center Solutions Community news on almost a weekly basis, and this week they are prominent. They happen to also be closely related. The first is that that with customer experience improvement being such a large priority for companies around the world, the investment in contact centers is clearly increasing. The second is that whether it is contact centers for individual companies and government agencies of relying… [ Read More ]
09/20/2014

Tellwise Smart Messages Integrated with Salesforce.com CRM

Tellwise Smart Messages has been integrated with Salesforce.com CRM software. This integration offers automated buyer communications, which enables continuous tracking, analysis, reporting and increased sales forecast accuracy. [ Read More ]
09/18/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!