Contact Center Solutions Featured Article

3ish.com Opens Satellite Location for Call Center Services Division

January 14, 2013

SEO and reputation management company, 3ish.com has announced the opening of a satellite location for its call center services division.

The company claims that its full service approach to customer acquisition and retention brings revenue growth opportunities. The company has its offices in New York, Florida and California and currently has around 230 representatives working in these locations.

3ish.com’s solutions combine best-in-class marketing and optimized mobile, search, e-mail, display acquisition and retention campaigns with fully managed social media, online reputation channels and more. Company officials said that they actively manage all social media channels including Yelp, Google, Facebook and Twitter (News - Alert).

The latest announcement, the opening of the satellite location in Charlotte, North Carolina, is seen as a move to reduce overhead cost associated with office expenses.

Company officials said that there is an increase in demand for outbound call center services and via its call center services, it is fulfilling the demand. In addition to education lead generation, insurance lead generation, real estate lead generation, the call center services include home improvement leads, assisted living leads, home healthcare leads, and more.

The company delivers proprietary marketing databases, customized retention campaigns, and on-site WOW! Training. The company expects that the new location will provide the opportunity to create a sales force team, which will provide the much needed impetus to grow the business.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review

The Contact Center Solutions Community this past week once again delivered an eclectic mix of industry recognition, news about job opportunities/or lost ones, industry growth, new capabilities and some trend spotting. [ Read More ]
07/26/2014

Cairn Housing Association Deploys Netcall's Customer Engagement Suite

Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement capabilities, for the first time ever. [ Read More ]
07/25/2014

Inflow Communications Partners with Brocade Communications and Aerohive Networks

Inflow Communications has been a provider of both strategic consultative services and the installation of ShoreTel business VoIP phone systems and HD video conferencing, with unified communications integration, since 1997. The company's unique combination of consultation and post-installation service has set the company apart from competitors in the business VoIP system and video conferencing market. [ Read More ]
07/25/2014

AT&T to Layoff 188 Workers in Illinois, Offering Transfers to Nearby Locations

A recent news report from The State-Journal Register in Springfield, Ill., says the AT&T call center in Springfield will soon close, transferring its work and workers to other Illinois locations. [ Read More ]
07/25/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!