Contact Center Solutions Featured Article

Time Warner Cable Announces Extension of its Billing and Customer Care Contract with CSG International Until March 2017

January 04, 2013

The second largest cable provider in the United States, Time Warner (News - Alert) Cable, recently announced the extension of its billing and customer care contract with CSG International through March 2017. CSG is a company specializing in providing software and service- based business support solutions that help clients maximize customer relationships and generate revenue.

Talking about the extension, Peter Kalan, chief executive officer and president of CSG International, said that CSG is fortunate to work with the second largest cable provider in the company, Time Warner Cable, for about 30 years now. Their core commitment and vision to achieve service excellence has enabled them to transform the business from a small provider of high-quality analog video services during the early 1980s to one of the top full-service communications service providers in the United States.

CSG International is highly pleased to serve as an enabler to this Time Warner Cable transformation, partnering their services for more than 30 years. Over the years, CSG has successfully earned the rights to help Time Warner Cable to perpetually grow and evolve, added Kalan.

Time Warner Cable is the second largest cable provider in the United States, offering full-service communications services to homes and offices across the nation. It proudly owns and manages well-clustered, advanced cable systems all across the country, offering cutting edge digital technology solutions, a wide range of information choices and home entertainment for the entire family to enjoy, and enhanced communications services that achieve superior customer satisfaction.

For business needs, Time Warner Cable offers communications solutions and products that include high speed Internet, business phone service, cable TV service, Ethernet network services, cloud services, and lucrative bundles and packages. A wide variety of tailor made communication solutions are offered to businesses, which include small business, large enterprise business, medium business, hospitality, and healthcare services.

In this venture with Time Warner Cable, CSG International offers market leading business solutions, helping TWC to continuously evolve and achieve success for years to come.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Brooke Neuman

Article comments powered by Disqus

Related Contact Center Solutions Articles

COLA Relies on Interactive Intelligence

One of the real benefits of next generation customer interactions solutions is their ability to fully support employees, anywhere, any time and all the time if necessary. In short, a business disruption at a physical location, even headquarters, for any length of time does not mean you are literally out of business. In fact, in an always on/all ways on connected world, having your "front line" people available to customers as well as other employees and ecosystem partners is an absolute necessit… [ Read More ]
07/24/2014

Computer Instruments Unveils 2.0 of Screen Pop Premium

Software manufacturer Computer Instruments Inc, CI, unveiled its latest version, Release 2.0 of Screen Pop Premium (SPP), a productivity tool that will improve and enhance organization and save their valuable time. [ Read More ]
07/23/2014

BenchmarkPortal Awards Center of Excellence Certification to Brother International

The Brother International customer contact center has recently earned Center of Excellence certification from BenchmarkPortal, a contact center research and consulting organization. [ Read More ]
07/23/2014

Aragon Research Names Altocloud a Hot Vendor

Altocloud, a software company, recently announced that Aragon Research, a technology-focused research and advisory firm, has named the company a Hot Vendor in Sales Enablement, in its new report: Hot Vendors in Sales Enablement, 2014. [ Read More ]
07/23/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!