Contact Center Solutions Featured Article

ValidSoft Recognized by Opus Research for Voice Recognition to Reduce Fraud

November 27, 2012

ValidSoft, a supplier of telecommunications-based fraud prevention, authentication and transaction verification solutions, recently announced that it has been recognized by Opus Research for its voice biometrics capabilities in Opus Research's report Voice Biometrics Vendor Survey and "IntelliView" 2012. Opus saw ValidSoft’s ability to recognize the unique aspects of a person's voice among the mechanisms to reduce fraud, promote secure commerce and foster trust between parties in online or mobile transactions.

A wholly owned subsidiary of Elephant Talk Communications Corp., ValidSoft provides solutions to counter electronic fraud relating to a variety of bank, card, internet and telephone channels. ValidSoft's solutions are used to verify the authenticity of both parties to a transaction (Mutual Authentication), the security of the relevant telecommunication channel used (Secure Communications), and the integrity of transactions itself (Transaction Verification) for the mass market, in a highly cost-effective and secure manner, while being very easy to use.

Opus Research's Dan Miller (News - Alert), senior analyst, said, "ValidSoft demonstrates willingness to create opportunities for a broad set of firms in the mobile payments and commerce businesses, thus expanding the reach of the voice biometrics community as part of a multi-channel, payments community. Employing multiple factors is a 'best practice' for secure customer care, mobile authentication, payment authorizations and information access management."

Pat Carroll, CEO of ValidSoft commented, " Voice biometrics is a very important component of our multi-factor, multi-layer, strong authentication security solution, and we expect to see voice biometrics feature strongly in financial services as adoption becomes main-stream. Voice biometrics is also particularly well suited in the enrollment and activation processes for mobile wallets and Apps and will become increasingly important given the forecast rise in the volume of mobile payments in the coming year."

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.




Edited by Amanda Ciccatelli

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence, Avaya and WebRTC

The Contact Center Solutions Community this week had a case of the pre-holiday need to spend a little time going shopping, literally and figuratively. However, the pre-holiday season by no means meant a lack of some seriously interesting news from the industry. [ Read More ]
12/20/2014

Interactive Intelligence Celebrates 20th Anniversary

For most of the members of the Contact Center Solutions Community, it might be hard to remember a time when our community host Interactive Intelligence was not a significant player in the industry. However, as someone who has been around a bit longer, it seems like only yesterday that I started becoming intrigued with the activities of this company, which chose as its headquarters the unlikely location of Indianapolis, IN. [ Read More ]
12/19/2014

Spoken Communications to Power Avaya Hybrid Cloud Solution for Contact Centers

Avaya adds hybrid option for contact center transformation powered by Spoken Communications. [ Read More ]
12/19/2014

WebRTC Support on SIP PBX Highlights use for Omnichannel Interactions

2015 is going to highlight how and why WebRTC, SIP and Contact Centers are perfect together. [ Read More ]
12/19/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!