Contact Center Solutions Featured Article

Polaris Unveils FATCA and Global KYC Ready Intellect Customer Onboarding Hub

October 30, 2012

Hub Technology is an application design platform that enables rapid solution delivery with the help of configuration, providing out-of-the-box BFSI-specific features and a configuration feature. By combining them with existing applications in the ecosystem and by providing improved services and control over operations, banking-specific solutions called ‘Hubs’ can be conceptualized, developed and deployed in a Unified environment.

Recently, Polaris Financial Technology Ltd unveiled its FATCA and Global KYC Ready Intellect (News - Alert) Customer Onboarding Hub (ICOH) solution, which the company is confident will allow banks to achieve cross-channel account opening, seamless client on boarding lifecycle and a 360-degree view of customers.

Apart from providing regulatory compliance and offering an improved customer experience, Intellect Customer Onboarding Hub ultimately allows banks to improve operational service across the whole of customer onboarding lifecycle.

At a time when banks are looking to streamline the customer onboarding process in product lines and fragmented systems, operational silos, lack of straight through processing, un-integrated channels and quickly changing regulatory scenarios have posed considerable problems.

Mr. Uppili Srinivasan, head of Intellect Global Transaction Banking, Polaris Financial Technology Limited, explained in a statement, “Polaris’ Intellect Customer Onboarding Hub serves as a next generation compliance framework enabling banks to increase the vigil on customer due diligence processes. Know Your Customer (KYC) Compliance, risk management and regulatory norms have never been in greater focus in the banking and financial services business than they are today.”

Recently, the company also announced that the National Bank of Ethiopia, an important Central Bank in the African continent, had selected Polaris’ next-generation Intellect Quantum (News - Alert) Core Banking Solution (CBS) for Central Banks. According to the agreement, Polaris’ Quantum CBS will now become the National Bank of Ethiopia’s new banking system. The company has stated that this new banking system will include core banking, general ledger, trade finance, treasury and enterprise reconciliation.




Edited by Allison Boccamazzo

Article comments powered by Disqus

Related Contact Center Solutions Articles

Cairn Housing Association Deploys Netcall's Customer Engagement Suite

Cairn Housing Association has chosen Netcall's customer engagement suite to improve the way it interacts with customers. The not-for-profit Scottish organisation has intentions to enhance its service delivery by using social media analysis and engagement capabilities, for the first time ever. [ Read More ]
07/25/2014

Inflow Communications Partners with Brocade Communications and Aerohive Networks

Inflow Communications has been a provider of both strategic consultative services and the installation of ShoreTel business VoIP phone systems and HD video conferencing, with unified communications integration, since 1997. The company's unique combination of consultation and post-installation service has set the company apart from competitors in the business VoIP system and video conferencing market. [ Read More ]
07/25/2014

AT&T to Layoff 188 Workers in Illinois, Offering Transfers to Nearby Locations

A recent news report from The State-Journal Register in Springfield, Ill., says the AT&T call center in Springfield will soon close, transferring its work and workers to other Illinois locations. [ Read More ]
07/25/2014

Lowe's Opens New Customer Support Center

Lowe's, a home improvement company serving approximately 15 million customers in the United States, in collaboration with the State of Indiana and the City of Indianapolis is ready to open a Customer Support Center in Indianapolis. This new Customer Support Center will create up to 1,000 new jobs by 2016. [ Read More ]
07/24/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!