Sitel Provides New Jobs and Hope in Las Vegas

Business process outsourcing provider, Sitel, announced on Thursday that it will be hiring for 350 new positions at its customer care call center in Las Vegas, Nevada, which will, no doubt, come as a relief to the recession-crippled city that, largely supported by gaming and tourism, has seen unparalleled economic ruin. Sitel currently has 650 employees; however, its growing needs demands a staff increase of over 50 percent.

Site director, Linda Chambliss is enthusiastic about the growing staff, stating, “We're growing and it's an exciting time in our business.”

 This new staff will become a part of what Chambliss considers an already-strong staff, "We have a great team.  From management to agents, everyone here takes great pride in their work and strives to be successful." Andrew Kokes calls the Las Vegas site “strong”, the management “excellent”, and finds that the talent meets the needs of its partners.

The new staff will primarily handle two major clients: 24 Hour Fitness, which has over 425 clubs, and a major video game system hardware and software developer. Las Vegas residents who are interested in the opportunity can find information on the Sitel website. Although the company prefers candidates with strong computer knowledge and previous customer service experience, once hired, there will be a variety of available options for different work shifts and training dates from September through November.

On August 17th, Jennifer Robison of the Las Vegas Review Journal  reported that Nevada has 163,700 unemployed residents and that many are being forced to leave the state as unemployment benefits start to run out. 

Sitel’s growth will undoubtedly be received well by the struggling state and will, with any luck, mark the growth of industry in a town that is largely supported by gaming, tourism, Zappos, hospitals, and the Clark County School District, among a few other limited industries that have made Las Vegas their home.

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