Contact Center Solutions Featured Article

July 16, 2012

Contact Management Solutions Company Pays Employees to Go on Vacation


You may have never heard of Denver-based software company FullContact, which offers contact management solutions, but chances are...you'll want to work there.

What's the catch? Well, they're not really “catches,” but they are rules.

For starters, employees must completely go off the technology grid. This means they must disengage from e-mail, text messaging, phone calls, blogging, social networking or Tweeting. Resulting in the second rule, that employees are not allowed to do any work while on their trip. Finally, employees must actually go on a real trip and not just lurk in a hammock in the back yard. FullContact CEO, Bart Lorang says he believes all his employees deserve a nice vacation, and he chose the $7,500 dollar amount because he believes it is enough for a family of four to take a trip to Mexico for a week, according to FoxNews.com.

“We felt that everyone should have the opportunity to take a nice vacation without constantly worrying about how much money they’re spending while on vacation,” wrote Lorang in a recent blog post.

FullContact is one of many tech companies who attract high quality employees with extravagant perks. Google, for example, offers on-site healthcare and pays for college degrees. At Facebook (News - Alert), employees with new babies receive $4,000 in what's called “baby cash.” 

So, back to disengaging from the world: it sounds easy to do, right? Simply disconnect from work and the digital grid? Turns out, this isn't so easy for the average American worker, who continually checks into work even while on vacation. Even Lorang says he has trouble following his own rules.



Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO click here.

Stay in touch with everything happening at ITEXPO. Follow us on Twitter.




Edited by Brooke Neuman


Related Contact Center Solutions Articles

FOLLOW US

Contact Center Solutions Glossary of Terms

Featured Whitepaper

    Microsoft® Lync® in the Contact Center: Integrating with Customer Interaction Center™ to Provide a Barrier‐free Customer Experience To implement contact center functionality, organizations using Microsoft Lync Server 2010 can follow the unified communications blueprint of open standards interoperability and integrate to a contact center solution of their choice. Customer Interaction Center (CIC) from Interactive Intelligence is a proven best of breed contact center solution that merits consideration ...

Featured Success Story

    Contact Center Solutions Featured Success Story
    Interactive Intelligence all-in-one IP communications software suite integrated with Microsoft Lync helps Bentley save $200,000 annually.

Featured Product Demo

    Contact Center Solutions Interaction Analyzer™
    Interaction Analyzer™
    Real-time word and phrase spotting. Alerting. Analytics. Scoring. Coaching. Watch how Interaction Analyzer turns every moment, of every past and present call, into data that lets you deliver an exceptional customer experience.

Featured Resources