Contact Center Solutions Featured Article

February 01, 2012

Interactive Intelligence Names Altivon 2012 Platinum Elite Partner for Second Consecutive Year

By Carolyn J Dawson

TMCnet Contributor

Altivon recently announced that, for the second consecutive year, they have been named an Interactive Intelligence (News - Alert) Platinum Elite Partner. This is the highest partner status given to partners for meeting the tough standards of product certification and software sales as well as renewal and customer satisfaction requirements that are specified. Altivon works at providing contact center solutions and enterprise communications solutions that are modeled on Interactive Intelligence technology spread all through North America.

In a release, Paul Weber, Interactive Intelligence’s vice president of North America Sales said, “Altivon has consistently demonstrated its commitment to achieving long-term customer satisfaction and maximum return on investment for its customers. Platinum Elite Partner status recognizes Altivon for its product and expertise in delivering the best contact center solution for each customer's unique business.”

Altivon has immense experience in deploying Interactive Intelligence solutions and helping it merge with pre-existing technologies. In the process, they also work at customizing the product to unique customer requirements. Altivon's consistent dedication and single-mindedness as a specialized Interactive Intelligence partner has allowed it to make full use of its experience and expertise in the market. The company has implemented its software in a number of utilities in the industry spread all through USA and Canada.

Bruce Andersen, Altivon president and CEO said, “Effective technology implementation, support and ongoing evolution are key to improving contact center efficiency and customer service. The fact that we have achieved the highest Interactive Intelligence partner status in the past two years is great testament to our ability to deliver solutions that truly meet customer needs.”

Interactive Intelligence is a Platinum sponsor of ITEXPO East 2012. Happening now at the Miami Beach Convention Center in Miami, Fla., ITEXPO is the world’s premier IP communications event. Visit Interactive Intelligence in booth #606. Tim Passios (News - Alert), Director, Solutions Marketing at Interactive Intelligence, is speaking during “Size Doesn't Matter - leverage the Cloud to deliver enterprise-class technology within contact centers of all scopes and dimensions” and The Social Contact Center: Greater Customer Engagement.” For more information on ITEXPO registration, click here.

Stay in touch with everything happening at ITEXPO (News - Alert)…Follow us on Twitter.

Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Jennifer Russell

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