Contact Center Solutions Featured Article

March 31, 2008

CRM Vendor Salesforce.com, Stoneware Announce Integration

By David Sims


Stoneware has announced the integration of SalesForce.com's Customer Relationship Management hosted applications into their virtual Web desktop, WebOS.
 
Enterprises using Stoneware's WebOS to provide employees with access to both Windows and Web applications can now deliver hosted SalesForce.com applications within the same virtual Web desktop, Stoneware officials say.
 
Stoneware's decision to use SalesForce.com's delegated authentication method is a move to help organizations improve access to their on-demand customer relationship management applications, company officials explain. Stoneware WebOS provides two-factor authentication, single sign-on, and directory service integration with Microsoft's Active Directory, Novell's (News - Alert) eDirectory, and OpenLDAP.
 
Ken Quinton, SVP of Sales for Stoneware, said that for a rapidly growing number of organizations, salesforce.com "the most important application in a business should not be isolated because it is hosted online, instead, it should be integrated into a virtual Web desktop environment with the rest of an organization's Web and Windows applications."
 
Company officials call Stoneware WebOS "the next evolution in virtual Web desktop computing." Headquartered in Indianapolis, Stoneware is privately held.
 
Early this month Salesforce.com (News - Alert) was named to Forbes' "Fastest Growing Tech Companies" list. With annualized sales growth of 85 percent over the last five years, Salesforce.com ranked second only to Google (News - Alert) on the list of technology innovators.
 
"We are at the forefront of a sea-change taking place in the technology industry today as businesses of all sizes, in virtually every industry, all over the globe, are adopting Software-as-a-Service and now Platform-as-a-Service," said Marc Benioff (News - Alert), chairman and CEO of Salesforce.com.
 
Selection criteria for Forbes' "25 Fastest Growing Tech Companies" included a minimum of $25 million in sales over the last four quarters; 10 percent annual sales gains over the five previous years; profitability over the past 12 months; and 10 percent estimated annual profit growth for the next three to five years.
 
 
David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Level the Playing Field With Business VoIP, brought to you by Speakeasy (News - Alert)


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