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The Emirates Group Standardizes on Red Hat

November 03, 2011

The Emirates Group has standardized on Red Hat's JBoss SOA Platform's ESB and JBoss Enterprise Business Rules Management System (BRMS) to create its Open Travel Platform (OTP).


The new platform is expected to deliver substantial cost savings, according to Red Hat, which provides open source solutions and the Emirates Group, a major player in the global aviation, travel, tourism and leisure industries.

The Emirates Group was searching for a service-oriented platform based on open source that could service the needs of the Group and its subsidiary companies. The Group wanted to reduce development and running costs, and also simplify the application portfolio by eliminating redundant components and interfaces.

The Group turned to Red Hat for its requirements and its consulting team was involved from inception and throughout the project's deployment. Red Hat provided on-site support for tools evaluation, performance testing, architecture review, production infrastructure review and production readiness.

The OTP is allowing the Emirates Group to standardize and centralize all travel-related services onto a single, integrated platform built as a SOA. It also allows the IT infrastructure to continue evolving while reducing the risk of costly vendor lock-in.

"We worked closely with Red Hat to execute our vision and strategy, ultimately achieving tangible results," said Neetan Chopra, vice president of Strategy and Architecture, Emirates Group Information Technology. "Red Hat's solutions and services team provided exceptional consulting and helped us to successfully execute our SOA project within the timeframe and quality levels needed. We also benefited from training that ensured we were up-to-speed and comfortable with the new OTP solution, including its key components, JBoss Enterprise SOA Platform and JBoss Enterprise BRMS. We expect open technologies and standards to flourish in the future and now is the time to explore and take the plunge into an open source IT estate."

"Red Hat is delighted that Emirates Group selected JBoss Enterprise SOA Platform and JBoss Enterprise BRMS to meet the high performance demands of the new OTP," said Craig Muzilla, vice president and general manager of Middleware Business, Red Hat. "This open source initiative based on Red Hat technologies will benefit the entire Group, including dnata travel service and Emirates' market-facing business, Mercator, giving it the necessary agility to react quickly to emerging business opportunities and further fuelling the success of the Emirates Group."

Read a related article at ContactCenterSolutions “Red Hat Announces Support for Advanced Message Queuing Protocol.”


Anuradha Shukla is a contributing editor for ContactCenterSolutions. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves



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