Oracle (News - Alert) has announced Oracle's Siebel CRM On Demand Single Tenant, Enterprise Edition, which enables regulatory and internal compliance, security and flexibility, according to the Oraclians, giving users a "fully-dedicated database, middleware and application instance of Siebel CRM On Demand."

The product gives users the functions of Oracle's On Demand technology and services with a dedicated environment that doesn't share infrastructure with other customers. The private hosting model requires no upfront IT investments.

Hosted at Oracle's data center in Austin, Texas, the product uses Oracle Grid computing.

Siebel CRM On Demand Single Tenant starts at $125 per user per month. Terms, conditions and restrictions apply. For further information, visit www.oracle.com/crmondemand.

Earlier this week Morrisons, the UK's fourth largest supermarket group, announced it had purchased "a prototype Oracle footprint," according to company officials, that includes an Oracle Retail suite of merchandising, planning and stores apps with financials, HR/payroll and manufacturing modules, as well as Oracle's Siebel CRM and the ubiquitous Oracle database.

The grocery retailer plans to implement the Oracle products over the next five years to improve the shopping experience for customers in its 375 stores across the UK, according to the Morrisonites.

Gary Barr, IT Director at Morrisons, said they expect the Oracle products "promote a more accurate assessment of business performance," and "help us to turn information into profitable business decisions and deliver an enhanced experience."

The agreement with Oracle marks a clear decision by Morrisons not to develop its systems in-house after deciding that its existing systems couldn't support the company's plans for growth. Employing more than 114,000 members of staff in stores, factories, distribution centers and head office administrative functions, Morrisons manages almost every other aspect of its commercial operation in-house.

Last week Oracle announced that Polkomtel, a mobile provider in Poland, selected Oracle's Siebel CRM and other Oracle products to "maintain its competitive advantage in Eastern Europe's communications industry." The firm will replace its inflexible legacy provisioning systems with an automated mobile provisioning system built on the Oracle Communications Service Fulfillment Suite.

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David Sims is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

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