Contact Center Solutions Featured Article

Visao Introduces SugarCRM Training Offering

August 03, 2011

Visao, specialist in customization, education, and deployment of CRM applications, has announced the creation of new opportunities for SugarCRM users which will enable them to receive comprehensive and detailed online OnDemand SugarCRM Training.


SugarCRM, a customer relationship management (CRM) company and developer of SugarCRM applications serves more than 800,000 end users across 80 countries The company’s applications have been downloaded more than nine million times and more than 7,000 customers currently use its on-site and cloud computing services. 

In a release, Emilio Taylor, Visao's President & CEO, while talking about the company’s reasons for introducing this SugarCRM training offering, and its intended goals said that "CRM Deployments are only successful if users are given the proper tools necessary to succeed. SugarCRM contains a great deal of functionality that helps companies reach their complete Sales, Customer Relations, and Operations potential. A number of these SugarCRM tools require a better understanding to get the complete value from a SugarCRM implementation.”

This robust training offering provides dedicated classes for SugarCRM End Users and Administrators comprises of training on SugarCRM Reporting and SugarCRM Studio. Training will also be provided on Email Campaign Management, Creation of Workflows, Managing SugarCRM Users and Teams and Roles. It also helps users get started on SugarCRM, in using SugarCRM Email and in creating Custom Modules by using Module Builder.

All training courses will be scheduled weekly and will be provided to the users online. The courses will be available on a frequent basis to suit different schedules. Users interested in gaining more information on scheduled courses can visit http://training.visaocrm.com

Emilio Taylor said that “Within these online CRM courses, users will have the ability to follow along with a seasoned SugarCRM Consultant, receive Course Materials and Lab Documents, and follow along with individual lab environments of the latest SugarCRM Professional release. The goal of these courses is to create an environment where SugarCRM users may ask questions, participate in a flexible learning environment, and ultimately gain insight and share experiences into how other companies utilize SugarCRM to grow their businesses."

Visao, founded in 2007 is a business solution-consulting company. The company specifically focuses on customization, education, and deployment of CRM applications.


Calvin Azuri is a contributing editor for ContactCenterSolutions. To read more of Calvin’s articles, please visit his columnist page.

Edited by Rich Steeves



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