Contact Center Solutions Featured Article

XO Communications Begins Network Expansion in Charlotte

February 08, 2008

XO Communications (News - Alert) has started building new metro network facilities in Charlotte, North Carolina which will enable the company to offer a broad range of advanced IP-based voice and data communications services for the first time to businesses and service providers across the Charlotte metropolitan area.

XO Communications, a subsidiary of XO Holdings (News - Alert), Inc., is one of the leading providers of 21st century communications services for businesses and communications services providers, including 50 percent of the Fortune 500 and leading cable companies, carriers, content providers, and mobile operators.

Utilizing its unique and powerful nationwide IP network and extensive local metro networks and broadband wireless facilities, XO offers customers a broad range of managed voice, data and IP services in 75 metropolitan markets across the United States.

The company expects to begin offering its services in the later part of the first quarter of 2008, and has already begun building a local sales organization.

"We are very excited about our upcoming expansion into the Charlotte market," Tom Cady, president of XO Business Services said in a press release. "In addition to being among the twenty largest cities in the United States, Charlotte is also the nation's fifth fastest growing city with a thriving business environment and many of the nation's largest businesses headquartered or having a substantial presence in Charlotte. XO's extensive nationwide network and broad portfolio of communications services will help foster a more competitive telecom market in Charlotte and provide businesses with a major nationwide alternative for advanced communications services."

XO Communications with over 130,000 business customers nationwide brings to Charlotte a broad range of IP-based communications services, including high-speed Dedicated Internet Access, Ethernet, wavelength, private line, MPLS IP-VPN, IP telephony and business-class VoIP services including XO IP Flex -- the industry's leading bundled VoIP solution for businesses.

XO Communications operates one of the nation's largest and most advanced networks, with more than 18,000 inter-city fiber miles and more than 1 million metro fiber miles in metropolitan markets nationwide.

----------

Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Cloud versus Premises TCO

The headline for the Contact Center Solutions Community week in review kind of sums up one of the biggest top of mind issues in the community. As more and more organizations evaluate moving contact center functionality in whole or in part to the cloud, if you will pardon the expression the total cost of ownership (TCO) calculations can be cloudy. It is why the first item is intended to draw your attention to a September 30, 2014 webinar, How Moving Your Contact Center to the Cloud Eliminates Ris… [ Read More ]
09/13/2014

Customer Experience Management Market Worth $8.39B by 2019

For several years, report after report has highlighted that fact that C-levels around the world have made improving the customer experience a top priority. What executives have come to appreciate is that in a world where the Internet has given buyers more perfect information about their purchasing options, and where the competition is only a click away, differentiated value is increasingly going to be driven by how the customer feels about the buying experience and less on the basis of price. [ Read More ]
09/12/2014

Quantifying the Unquantifiable: What Cost Comes with a Data Breach?

Two studies look at the cost of data breaches but both highlight that contact centers need to be fortified. [ Read More ]
09/12/2014

Mutare Unveils Secure Mobile Chat to Enhance Customer Experiences

In short, companies need to keep up with how customers wish to interact and transact or suffer the consequences. It is why so much attention is now being paid at the highest levels of organizations on assuring that contact centers really do cover in a compelling manner all potential customer touch points, and why the contact center is getting a much deserved makeover. [ Read More ]
09/12/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!