Contact Center Solutions Featured Article

C3 to Open New Contact Center in Tucson, Arizona

July 26, 2011

CustomerContactChannels (C3 (News - Alert)), a Plantation, Florida-based provider of outsourced call center services, has announced plans to plans to open a new contact center facility in Tucson, Arizona. The company expects that the facility will initially create about 320 agent positions by early September. When the center is fully up and running by the end of November, the call center is expected to employ a total of 600 people. It will be C3's first contact center in the state of Arizona.

The new contact center located at 1150 W Drexel in Tucson, will begin immediate hiring for both customer service representative and management positions. To this end, C3 plans to host a job fair at the Radisson Airport Hotel on Wednesday, July 27 and Thursday, July 28 from 9:00 am to 7:00 pm each day. C3/CustomerContactChannels says it offers competitive compensation and benefits packages that include paid training.

The personnel at this new office will support a Fortune 100 healthcare company, says C3.

“Our clients, all Fortune 500 brands, have given us the opportunity to expand based on our hard work and unique culture that have created much success for their customer management objectives,” said David Epstein (News - Alert), Chairman and Co-CEO of C3/CustomerContactChannels. “We’re looking forward to our expansion in Tucson and plan to become a strong regional partner.”

Arizona Senator John McCain weighed in the new office and hiring, saying, “C3’s expansion into the State of Arizona is a testament to the great appeal of the City of Tucson and its talented workforce. We welcome C3 to Arizona and look forward to their positive impact on our community.”

Those interested in applying for customer service representative jobs may contact C3 at by logging onto www.c3connect.com.


Tracey Schelmetic is a contributing editor for TMCnet. To read more of Tracey's articles, please visit her columnist page.

Edited by Rich Steeves

Article comments powered by Disqus

Related Contact Center Solutions Articles

Report: Customer Service a Primary Concern for Consumers, Businesses

In the latest report from The Economist Intelligence Unit, "Creating a seamless retail customer experience," it asked consumers what exactly they want in their customer service and asked companies how they felt they deliver positive service through new technologies. [ Read More ]
03/30/2015

JD Power VoX: Holistic Approach to Customer Experience Monitoring and Management

One of the more interesting challenges in a world where enhancing the customer experience is now at the top of C-level lists everywhere is how to analyze and optimize those experience to drive financial results. For over 45 years, Westlake Village, California-based J.D. Power has specialized in helping organizations better understand the voice of the customer, and they have just introduced something that is sure to capture executive attention. [ Read More ]
03/27/2015

AsiaPay Partners with Semafone for Secure Telephone-based Payments

Asia-Pacific electronic payment service provider AsiaPay recently announced that it has partnered with Semafone, a secure payment technology developer, to allow AsiaPay customers to complete telephone-based payments in its operating regions. [ Read More ]
03/24/2015

Cisco Brings Omnichannel Context to its Contact Center Solutions

Cisco Systems has expanded its contact center solutions with the addition of Context Service. The new cloud-based service, which Cisco is offering at no additional charge to its contact center platform customers, provides organizations with a complete view of their customers by aggregating customer information across all channels. [ Read More ]
03/17/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!