Contact Center Solutions Featured Article

Norwalk, CT (January 29, 2008) — Technology Marketing Corporation (TMC) announced today that its publication, Customer Interaction Solutions magazine, www.cismag.com, is accepting applications for its 2008 CRM Excellence Awards. Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.


The Ninth Annual CRM Excellence Award winners will be chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based on hard data, facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business.

“The CRM Excellence Awards are highly distinguished awards recognizing those companies that have proven to be true CRM partners to their customers and clients.  Entrants will have to demonstrate to the editors of Customer Interaction Solutions that their products and services substantially improved the processes of their clients’ business,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

Companies chosen for the CRM Excellence Awards will be highlighted in the May and June 2008 issues of Customer Interaction Solutions magazine.

Early bird deadline for the CRM Excellence Award is February 18, 2008. Final application deadline is March 7, 2008.

Apply now for the CRM Excellence Award.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine which have a combined readership of over 600,000 including pass-along readers. ContactCenterSolutions, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, ContactCenterSolutions serves two to three million unique visitors each month globally. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with ContactCenterSolutions.)

For more information about TMC, visit www.tmcnet.com.



TMC Contact: 

Jan Pierret

Marketing Manager

203-852-6800, ext. 228