'Major Asian Bank' Places 'Multi-Million Dollar Order' with NICE Systems

Enterprise and contact center speech and data analytics solutions provider NICE Systems (News - Alert) has reportedly won a “nice” contract from an un-named Asian bank.

The bank, which is one of NICE’s existing customers, is reportedly planning to expand it NICE implementation with the addition of NICE Perform, part of the NICE SmartCenter solution, for its VoIP environment to help improve compliance with regulations. The bank reportedly just made the switch to a new VoIP communications system recently.

A press release refers to the deal as a “multi-million dollar order.”

With NICE Perform's Compliance Suite, the bank will be able to address some challenges it faces with regard to financial regulatory compliance and corporate governance. The bank will also benefit from NICE's advanced VoIP solution, supporting a large installation of IP phones with high scalability and resilience.

"We are extremely pleased by this follow-on order from this major Asian bank," said Zvi Baum, NICE president of Enterprise Interactions Solutions, in the press release. "NICE's solutions are used by financial organizations around the world to address major issues key to ensuring compliance, managing risk, and improving their operations."

NICE Systems specializes in analytics software which is used for mining both recorded interactions between customers and representatives as well as transactional data coming from web, email, radio, video and other data sources. The company’s solutions address the needs of the enterprise and security markets, enabling organizations to operate in an insightful and proactive manner, and take immediate action to improve business and operational performance and ensure safety and security.

For more information, visit www.NICE.com.