Contact Center Solutions Featured Article

GoodData Launches GoodData Sales Analytics for SugarCRM

April 06, 2011

In a recent press release, GoodData announced the launch of GoodData Sales Analytics for SugarCRM (News - Alert), an app that delivers immediate and deep insight into the metrics behind the quarterly number. The application is a full-fledged BI solution that can be customized according to Sugar CRM-powered companies’ sales pipeline analytics without complex technology implementation or expensive product investment.

The SugarCRM users can use this application for free throughout 2011. Also, they can also easily upgrade the app for greater customization, deeper reporting on SugarCRM data, and other advanced analytics needs.

"This integration with GoodData provides robust analytical tools for thousands of Sugar users seeking immediate insight into their business performance; or those with limited resources to deploy larger and more costly BI tools," said Clint Oram, CTO and co-founder of SugarCRM. "Both of our products leverage the power of the open cloud to enable and empower intuitive yet powerful CRM solutions."

"Every company wants to visualize and analyze their business data, and GoodData provides an easier way to start than the typical big investments in broken BI approaches," said Sam Boonin, vice president of marketing at GoodData. "GoodData for SugarCRM is a great way for companies to get a taste of the power of our on-demand platform."

GoodData's purpose-built app for sales analytics is available on SugarExchange, the SugarCRM marketplace.

GoodData offers the world's most powerful Cloud BI Platform, providing our customers and partners with operational dashboards, advanced reporting and data warehousing at a fraction of the cost and complexity of other approaches. The company’s unique multi-channel go-to-market approach is driven by the company's Cloud BI Platform, which powers dashboards, analytics and data warehousing for billion-dollar brands, companies born in the cloud, and SaaS (News - Alert) and data provider partners alike.

GoodData recently hired Michael Gear as its vice president of sales. Gear has worldwide responsibility for scaling out GoodData's revenue engine through multiple channels -- direct sales, indirect channels and the innovative Powered by GoodData program.




Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Jennifer Russell

Article comments powered by Disqus

Related Contact Center Solutions Articles

Contact Center Solutions Week in Review: Interactive Intelligence, BT and Accenture

The future is now, or at least it is coming at us fast in the Contact Center Solutions Community, and there are two great ways to be part of the industry buzz as to what is unlikely to unfold in 2015. The first is to attend ITEXPO East, January 27-30, 2014 at the Miami Beach Convention center. This is a great opportunity to be warm and more to the point, hear, see and discuss contact center issues in person with peers and subject matter experts. [ Read More ]
01/17/2015

Customer Experience: The Last True Differentiator

In Ernst & Young's Global Consumer Banking Survey 2014, customers chose "the way I am treated" as the second most important reason for trusting their banking provider, just behind the understandably important "financial stability" of their bank. Customer experience was also cited as the most common reason for opening and closing accounts, more important than fees, rates, locations or convenience. Approximately 40 percent of customers planned to open or close an account in 2014. This means banks … [ Read More ]
01/16/2015

Digital Is Driving Businesses to Offer Personal and Intuitive Customer Experiences says Accenture Report

The preoccupation with improving the customer experience (CX) by C-levels around the world has been a trend for several years. In fact, the fastest growing C-level position is Customer Experience Management Officer (CEMO) or some variation on the title. And, as CX becomes ever more important as the means to provide differentiated value, delighting existing customers and for obtaining and keeping new ones, the preoccupation will not only grow more intense in 2015, but so will the investments in t… [ Read More ]
01/16/2015

BT Launches New Personalized Video Message Service

When it comes to contact center out-reach there are two trends that everyone needs to literally and figuratively keep an eye on in 2015. They are "personalization" and "video." And, while the first may seem obvious since the goal of marketers is to make customers and prospects feel appreciated with tailored messages uniquely for them, the use of video on the outbound side of things is after many years becoming something more than a novelty. [ Read More ]
01/15/2015
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!