Contact Center Solutions Featured Article

GoodData Launches GoodData Sales Analytics for SugarCRM

April 06, 2011

In a recent press release, GoodData announced the launch of GoodData Sales Analytics for SugarCRM (News - Alert), an app that delivers immediate and deep insight into the metrics behind the quarterly number. The application is a full-fledged BI solution that can be customized according to Sugar CRM-powered companies’ sales pipeline analytics without complex technology implementation or expensive product investment.

The SugarCRM users can use this application for free throughout 2011. Also, they can also easily upgrade the app for greater customization, deeper reporting on SugarCRM data, and other advanced analytics needs.

"This integration with GoodData provides robust analytical tools for thousands of Sugar users seeking immediate insight into their business performance; or those with limited resources to deploy larger and more costly BI tools," said Clint Oram, CTO and co-founder of SugarCRM. "Both of our products leverage the power of the open cloud to enable and empower intuitive yet powerful CRM solutions."

"Every company wants to visualize and analyze their business data, and GoodData provides an easier way to start than the typical big investments in broken BI approaches," said Sam Boonin, vice president of marketing at GoodData. "GoodData for SugarCRM is a great way for companies to get a taste of the power of our on-demand platform."

GoodData's purpose-built app for sales analytics is available on SugarExchange, the SugarCRM marketplace.

GoodData offers the world's most powerful Cloud BI Platform, providing our customers and partners with operational dashboards, advanced reporting and data warehousing at a fraction of the cost and complexity of other approaches. The company’s unique multi-channel go-to-market approach is driven by the company's Cloud BI Platform, which powers dashboards, analytics and data warehousing for billion-dollar brands, companies born in the cloud, and SaaS (News - Alert) and data provider partners alike.

GoodData recently hired Michael Gear as its vice president of sales. Gear has worldwide responsibility for scaling out GoodData's revenue engine through multiple channels -- direct sales, indirect channels and the innovative Powered by GoodData program.




Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Jennifer Russell

Article comments powered by Disqus

Related Contact Center Solutions Articles

Plantronics' DA80 Makes Customer Service Centers Smarter

The moniker smart is now attached to phones, TVs, homes and even cars. As the size of computer processors get even smaller, more products will be embedded with the technology to make them smarter to deliver improved efficiency and productivity for many different industries. For contact centers, the goal is to always improve customer service, and then new Plantronics next-generation USB audio processor not only increases the effectiveness of service center operations, but it makes customer intera… [ Read More ]
02/25/2015

Contact Solutions Launches Adaptive IVR that Learns from Caller Behavior

We are all familiar with Interactive Voice Response (IVR) systems as the first thing we typically encounter when calling a contact center. The fact of the matter is that today's IVR capabilities can do a lot more than just give us options for directing calls to the appropriate resources. They are in fact valuable tools for contact center administrators in terms of improving the customer experience. In fact, as illustrated by the recent announcement by Reston, VA-based cloud-based customer care s… [ Read More ]
02/25/2015

Interactive Intelligence Highlights Five Customer Interaction Trends to Watch in 2015

A few weeks ago collaboration, communications and customer engagement solutions provider Interactive Intelligence hosted a jam-packed webinar called What's New for Contact Centers in 2015 and Why it Matters. If you missed this event, you can still watch and listen to the archived version, and it is highly recommended to say the least. [ Read More ]
02/19/2015

Teleperformance Wins Frost & Sullivan Award for Product Leadership in Chile

Work with BBVA cited as Teleperformance Wins Frost & Sullivan Product Leadership in Chile award. [ Read More ]
02/18/2015

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!