Contact Center Solutions Featured Article

GoodData Launches GoodData Sales Analytics for SugarCRM

April 06, 2011

In a recent press release, GoodData announced the launch of GoodData Sales Analytics for SugarCRM (News - Alert), an app that delivers immediate and deep insight into the metrics behind the quarterly number. The application is a full-fledged BI solution that can be customized according to Sugar CRM-powered companies’ sales pipeline analytics without complex technology implementation or expensive product investment.

The SugarCRM users can use this application for free throughout 2011. Also, they can also easily upgrade the app for greater customization, deeper reporting on SugarCRM data, and other advanced analytics needs.

"This integration with GoodData provides robust analytical tools for thousands of Sugar users seeking immediate insight into their business performance; or those with limited resources to deploy larger and more costly BI tools," said Clint Oram, CTO and co-founder of SugarCRM. "Both of our products leverage the power of the open cloud to enable and empower intuitive yet powerful CRM solutions."

"Every company wants to visualize and analyze their business data, and GoodData provides an easier way to start than the typical big investments in broken BI approaches," said Sam Boonin, vice president of marketing at GoodData. "GoodData for SugarCRM is a great way for companies to get a taste of the power of our on-demand platform."

GoodData's purpose-built app for sales analytics is available on SugarExchange, the SugarCRM marketplace.

GoodData offers the world's most powerful Cloud BI Platform, providing our customers and partners with operational dashboards, advanced reporting and data warehousing at a fraction of the cost and complexity of other approaches. The company’s unique multi-channel go-to-market approach is driven by the company's Cloud BI Platform, which powers dashboards, analytics and data warehousing for billion-dollar brands, companies born in the cloud, and SaaS (News - Alert) and data provider partners alike.

GoodData recently hired Michael Gear as its vice president of sales. Gear has worldwide responsibility for scaling out GoodData's revenue engine through multiple channels -- direct sales, indirect channels and the innovative Powered by GoodData program.




Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Jennifer Russell

Article comments powered by Disqus

Related Contact Center Solutions Articles

How A Complaining Customer Can Be Your New Best Friend

It's the kind of thing that's seldom thought of, particularly in the customer service field. There's a great opportunity in every complaining customer to make a new friend for the business, one that follows the brand, one that's willing to offer powerful word of mouth advertising, and one that's willing to stick with a business for life. But like all opportunities, it takes effort and diligence to realize, and there are some techniques to remember in order to turn that complaining customer into … [ Read More ]
07/30/2014

eGain Signs Definitive Agreement to Acquire Exony

eGain, a provider of customer engagement solutions, is soon to acquire Exony Limited, an innovative contact center software provider. [ Read More ]
07/30/2014

UK Businesses Ignore Social Media Potential

Social Media is a very important form of communication in this digital age. Worldwide, people interact and socialize on platforms such a Facebook and Twitter each day. Strangely enough, many of companies, at least those in UK, have not woken up to the potential of social media communication, according to a report published by Webhelp UK. [ Read More ]
07/30/2014

Sitel Makes Presence Known in Global Customer Care BPO Space with Top ISG Ranking

Sitel, a company that handles outsourced customer services for some of the world's top brands, has been named a Top 10 Outsourcing Service Provider by Information Services Group (ISG). [ Read More ]
07/30/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!