Contact Center Solutions Featured Article

Call Center Services kgb Looking for Applicants in San Antonio

January 18, 2011

Officials of kgb USA revealed that the company is expanding its Directory Assistance Call Center in San Antonio to include 150 new jobs that will provide "technical support for fiber optic TV, Internet, and phone services. These new job opportunities will include agent positions and management support roles."

Interested applicants are encouraged to apply in person at kgb USA's onsite job fair at the company's San Antonio office at 6010 Exchange Parkway. In addition, applications will be accepted through the month of January at this location and online. kgb, the parent company of kgb USA, is a privately-held company based in New York and an independent provider of directory assistance and enhanced information services.

Successful candidates for the new agent positions will have a solid understanding of broadband Internet services, client/server software technologies, computer hardware, network and operating systems, home networking, e-mail and client setup, and networking components.

For eligible employees, kgb USA offers a low-cost, comprehensive benefits plan, competitive wages and bonus plans, and a centrally-located work location that is easily accessible by public transportation. Kgb USA is an equal opportunity employer and is committed to providing employees with career development opportunities.

kgb USA opened the San Antonio call center in 1999 and currently has more than 400 employees there. The addition of these 150 new technical support positions will diversify call center operations to include technical customer care.


David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Jaclyn Allard

Article comments powered by Disqus

Related Contact Center Solutions Articles

Tellwise Smart Messages Integrated with Salesforce.com CRM

Tellwise Smart Messages has been integrated with Salesforce.com CRM software. This integration offers automated buyer communications, which enables continuous tracking, analysis, reporting and increased sales forecast accuracy. [ Read More ]
09/18/2014

Creating Customers for Life

Finally, a paramount piece to the puzzle is advocacy. By identifying who one's most active users are, and seeing who is gaining the high value from your offerings, it creates the opportunity for walking, talking advertisements. Communities of users can be developed to create best practices, and by fostering these relationships the door is left wide open for a very profitable long-term partnership. Referrals earn these advocates entrance in a loyalty program. To measure levels of advocacy, the me… [ Read More ]
09/18/2014

Xerox Bringing 1,000+ Call Center, Other Jobs to Kentucky

When it comes to the call center world, the growing trend for the market is for companies to return to the United States. Xerox is just one of the companies moving its call center operations back to the U.S. [ Read More ]
09/18/2014

Georgia County to Receive New Call Center

Recent news emanating from Georgia's Henry County indicates that a global payments company will soon create a new call center in the city of McDonough and, with that new center, will create up to 450 jobs. [ Read More ]
09/17/2014
Subscribe here for your FREE Contact
Center Solutions
enewslettter.

Events

Weekly Live Demo
Contact Center Solutions

Register Today!


Weekly Live Demo
CaaS Small Center

Register Today!